New

🚀 New Integrations

• ServiceNow — supports the Unified HRIS and Ticketing APIs.
• TalentLMS — supports the Unified LMS API.

🎯 New Features

• Introducing the Unified LMS API — a new Unified API for learning platforms, with endpoints to fetch Courses, CourseContent, and CourseEnrollments. This makes it easier to build LMS-powered experiences across providers using a consistent data model and integration-specific edge cases.
  Learn more: https://truto.one/docs/api-reference/unified-lms-api

Improvement

• HubSpot — Unified crm/fields now supports custom field create, update, and delete, enabling fuller schema control from a single API.
• Salesforce — Unified crm/fields now supports custom field create and update, reducing manual configuration across environments.
• Pipedrive — Unified crm/fields now supports custom field create, update, and delete for end-to-end field lifecycle management.
• Attio — Unified crm/fields now supports custom field create, update, and delete, improving flexibility for custom data models.
• Zoho CRM — Unified crm/fields now supports custom field create, update, and delete, simplifying CRM customization.
• Microsoft Dynamics — Unified crm/fields now supports custom field create, update, and delete, aligning field management with other CRMs.

New

🚀 New Integrations

• Coupa — supports the Unified User Directory API.

🎯 New Features

• Conditional fields in RapidForm — RapidForm now supports adding a JSONata expression to conditionally display fields based on the integration context. This enables dynamic form rendering per provider or scope, reducing unnecessary inputs and improving configuration accuracy.

• Use OAuth token scopes — You can now enable Use OAuth token scope to rely on the scopes returned in the OAuth token instead of the scopes defined in the integration settings. This is especially useful for providers like Google, where users may consent to a subset of available scopes, ensuring more accurate and reliable permission handling.

  

Improvement

• Unified CRM — Accounts & Contacts sorting — Added sorting support for created_at and updated_at across Salesforce, HubSpot, Dynamics 365, Attio, Pipedrive, and Zoho, enabling more consistent data ordering and easier incremental syncs.

New

✨ AI-ready Integrations

• HR & Talent Acquisition
  • Pinpoint — enables AI-powered candidate insights, resume analysis, and automated hiring workflows to streamline recruiting operations.

🚀 New Integrations

• Juniper Mist — supports the Unified User Directory API.
• DriveWealth — supports the Unified User Directory API.
• Sophos — supports the Unified User Directory API.
• Chronosphere — supports the Unified User Directory API.
• Kandji — supports the Unified User Directory & MDM API.
• NinjaOne — supports the Unified MDM API.

🎯 New Features

• Unified MDM API — now supported to provide a single, consistent interface for managing mobile devices across providers. This reduces integration complexity for developers and enables centralized device management, policy enforcement, and automation at scale.

Improvement

• Filtering in Unified CRM API — expanded filtering capabilities across Dynamics 365, Salesforce, Pipedrive, Zoho, Attio, and HubSpot to enable more precise data queries and cleaner downstream workflows.
  • Accounts — filter by website.
  • Contacts — filter by account[id].
  • Leads — filter by email, account[id] , name.

New

✨ AI-ready Integrations

• Customer Success & Revenue Operations

  • Planhat — enables AI-powered customer success workflows, including intelligent health scoring, churn risk insights, and automated playbooks to help teams proactively manage and grow customer accounts.

Improvement

• SharePoint Folder Create — added folder create support for Unified file-storage/drive-items, enabling smoother bulk file organization and ingestion.
• SharePoint Webhook Events — now supports Unified webhook events for file and folder actions, allowing real-time synchronization and automation on content changes.

New

✨ AI-ready Integrations

• HR & Workforce Management
  • Charlie — enables AI-powered insights across employee data, helping teams automate HR workflows, analyze workforce trends, and streamline people operations using unified, structured information.

🚀 New Integrations

• Netskope — supports the Unified User Directory API.

🎯 New Features

• Active session management — view a complete list of active sessions with location and browser details, and revoke sessions instantly when needed. This improves account security and gives admins better visibility and control over user access.
  Navigate to Settings → Security to manage your active sessions.

New

✨ AI-ready Integrations

• Customer Communication & Marketing

  • Flodesk — enables AI-powered insights on email campaign performance, audience engagement, and content optimization to improve marketing effectiveness.
  • Sendoso — supports intelligent gifting workflows with AI-driven insights into recipient engagement, campaign impact, and sales enablement outcomes.

🚀 New Integrations

• CATO Networks — supports the Unified User Directory APIs.

New

✨ AI-ready Integrations

• Finance & Accounting
  • FloQast — enables AI-powered financial close insights and workflow automation, helping teams monitor close status, detect bottlenecks, and improve collaboration across accounting processes.

🎯 New Features

• Google OAuth app is now production-ready — Truto has officially completed Google’s CASA Tier 2 security assessment, making our Google OAuth app fully approved for production use. Customers can now connect to Google Workspace with no additional verification, enabling secure, scoped access across core Google services and admin-level insights. 👉 Read the full announcement

• Automatic session invalidation on user changes — all active sessions are now deleted when a user is deactivated or resets their password. This improves account security by ensuring access is immediately revoked when user status changes.

Improvement

• Monday.com — added the assigned_quantity field to the user-directory/licenses API, improving visibility into license assignments.
• Adobe — added the assigned_quantity field to the user-directory/licenses API response for more accurate license tracking.
• Atlassian — introduced user-directory/workspaces and user-directory/groups APIs with both list and get support, expanding workspace and group-level visibility.

New

🚀 New Integrations

• FloQast — supports the Unified User Directory API.
• FreshSales — supports the Unified User Directory API.
• Gerrit — supports the Unified CI/CD API.
• ERPNext — supports the Unified Accounting API.

🎯 New Features

• Workflows — enables real-time, event-driven automation across integrations. Developers can configure triggers, conditions, and actions declaratively, making it easier to react to system events, orchestrate workflows, and build flexible automations that adapt as integrations evolve.

Improvement

• Salesloft — added the user-directory/licenses API and introduced a licenses field in the user-directory/users API, improving visibility into license assignments and simplifying license management workflows.

New

✨ AI-ready Integrations

• Observability & Incident Response

  • New Relic — enables AI-assisted observability workflows, including smarter alert triage and incident context for faster root-cause analysis.

🚀 New Integrations

• UiPath — supports the Unified User Directory API.

Improvement

• Jira Service Management — added user-directory/groups, user-directory/remove-user, user-directory/licenses, and user-directory/activities APIs.
• Opsgenie — added user-directory/licenses API, added DELETE method for user-directory/users, and added licenses field to user-directory/users.
• Trello — added GET endpoint for user-directory/organizations.

New

✨ AI-ready Integrations

• CRM & Sales
  • Affinity — provides AI-ready relationship intelligence, enabling smart insights and automated workflows across your unified data.

🚀 New Integrations

• Egnyte — supports the Unified User Directory API.
• Envoy — supports the Unified User Directory API.
• LearnWorlds — supports the Unified User Directory API.

🎯 New Features

• Google Drive File Picker — File picker now exposes all available configuration options, giving developers greater control and flexibility when embedding Google Drive selection flows. This reduces UI constraints and enables more tailored file-selection experiences.
  Learn more: https://www.npmjs.com/package/@truto/truto-link-sdk

Improvement

• Egnyte — Added support for file-storage/drive-items create, enabling file uploads and folder creation.
• OneDrive — Added support for file-storage/drive-items create, enabling file uploads and folder creation.
• Refresh Access Token Reliability — The refresh access token flow now automatically retries every 3 hours when encountering 500+ responses or non-HTTP errors, improving long-running integration stability.

New

✨ AI-ready Integrations

• CRM & Sales
  • Pipedrive — enables AI-powered deal insights and automated pipeline management, helping teams optimize sales workflows and improve forecasting accuracy.

🚀 New Integrations

• Paralus — supports the Unified User Directory API.

🎯 New Features

• Unified CI-CD — added support for ci-cd/branch-protection-rules resource, allowing developers to define and enforce branch policies programmatically.

Improvement

• Dynamics 365 Business Central — added support for CREATE accounting/contacts, CREATE accounting/items, and CREATE accounting/payments APIs, expanding available accounting automation endpoints for streamlined data integration.

New

✨ AI-ready Integrations

• Automation & Workflow Orchestration

  • Apache Airflow — enables AI-driven orchestration of data and workflow pipelines, allowing automation and intelligent scheduling for complex data processes.

• IT & SaaS Management

  • Torii — provides AI-powered insights into SaaS usage, automating license optimization, cost management, and app discovery across an organization.

🚀 New Integrations

• Apache Airflow — supports the Unified User Directory API.

Improvement

• Accelo — expanded the Unified User Directory API with groups and me resources, improving visibility into user membership and self-retrieval capabilities for connected accounts.
• ActiveCampaign — added the user-directory/groups API and introduced a groups field to the GET user-directory/users endpoint, enabling deeper mapping of user-group relationships for synchronization tasks.
• Aircall — implemented the user-directory/groups API to allow structured access to user group assignments across connected phone system accounts.
• Airtable SCIM — added support for the user-directory/groups API, ensuring consistent group management within SCIM-based user provisioning flows.
• Apollo — introduced licenses field within user-directory/users, enhancing visibility into user access entitlements and simplifying license reconciliation processes.
• Avoma — added the user-directory/roles API and the licenses attribute within user-directory/users, providing richer role and entitlement data for AI-driven user analytics.
• Jira — extended the Unified User Directory API with write support for users, groups, and roles resources, allowing full bi-directional synchronization and automated provisioning.
• Salesforce — added write capabilities for users and roles within the Unified User Directory API, enabling streamlined updates and user role management directly through the unified interface.
• Microsoft Dynamics 365 Business Central — added support for creating invoices using the Unified Accounting API, enabling automated financial workflows and seamless integration with accounting operations.
• SharePoint — added support for uploading files into specified sites and folders using the Unified File Storage API, improving document automation and structured file management across enterprise environments.

New

✨ AI-ready Integrations

• Identity & Access Management
  • Apono — AI-driven access governance providing automated approval flows, intelligent permission insights, and streamlined access lifecycle management.

🚀 New Integrations

• Torii — supports the Unified User Directory and SSO APIs.

Improvement

• Upgrade to the Unified Models — Deployed performance enhancements during scheduled maintenance to improve overall Unified API request execution times, with additional improvements planned toward the end of the month.
• Ashby — Added Unified Webhooks support for candidate, job, and application events.
• Zoho Desk — Expanded Unified Ticketing API coverage in ticketing/workspaces, ticketing/teams, ticketing/ticket_priorities, create and update for ticketing/tickets, and create, update, and delete for ticketing/contacts.

New

✨ AI-ready Integrations

• CRM & Sales
  • Groove — enables AI-driven sales engagement and automation workflows, offering intelligent insights into customer interactions and optimizing sales productivity.

🚀 New Integrations

• Oracle Fusion Cloud Financials — supports the Unified User Directory API.
• Workiva — supports the Unified User Directory API.

New

✨ AI-ready Integrations

• IT Service Management

  • HaloITSM — AI-assisted ticket triage, knowledge suggestions, and intelligent routing to reduce MTTR.

• Endpoint Management & RMM

  • N-able N-central — Intelligent alerting and automated remediation workflows for large-scale device fleets.

🚀 New Integrations

• HaloITSM — supports the Unified User Directory API.
• Oracle Fusion Cloud EPM — supports the Unified User Directory API.

🎯 New Features

• Vendor Creation in NetSuite — Added vendor creation support for NetSuite in the Unified Accounting API. Enables end-to-end vendor onboarding from a single abstraction, reducing custom integration work and simplifying workflows.

• API Usability — Proxy and Unified API responses now include result_count in List endpoint responses, which helps provide clear totals for pagination. This enhancement makes it easier for LLMs to avoid hallucinating on record counts, ultimately making AI-driven agents more reliable.

Improvement

• Zendesk — Added name filter in ticketing/contacts to enable faster, more precise lookups.

New

✨ AI-ready Integrations

• Customer Communication & Reviews

  • Superchat — AI-assisted omnichannel messaging and reviews, enabling smart routing, summaries, and automated follow-ups.

• Identity & Access Management

  • Envoy — AI-powered workplace access insights and automated visitor event flows for identity-aware workflows.

🚀 New Integrations

• Apono, BlackLine, Superchat — supports the Unified User Directory API.
• Microsoft 365 — supports the Unified SSO and HRIS APIs.

🎯 New Features

• Static Gate — Truto now supports Static Gate. When enabled, all outbound API requests from an integrated account are routed through the static IP. This simplifies IP allowlisting and network control, reducing integration friction and improving security posture. To set up Static Gate, reach out in the dedicated Slack channel or connect with your account owner.

Improvement

• LinkSquares — added create/update for e-signature/workflows and support for e-signature/documents, enabling more complete e-signature automation and document handling.
• MCP server validation — enhanced validation now blocks creation when tool configurations are empty/incorrect and prevents creating a server that’s invalid for the integrated account.

Fix

• Webhook test events — fixed an issue where test events always returned success. They now return proper errors with remote status code and error text.

New

✨ AI-ready Integrations

• CRM & Sales
  • Zendesk Sell — enables AI-driven sales insights, automated deal tracking, and intelligent lead prioritization to streamline customer relationship workflows.

🚀 New Integrations

• Puzzel Case Management — supports the Unified User Directory API.

Improvement

• Puzzel Case Management — added support for ticketing/comments and ticketing/attachments APIs, enhancing case management by allowing richer collaboration and attachment handling directly within tickets.

New

✨ AI-ready Integrations

• Workflow Automation

  • Boomi — enables AI-powered integration orchestration and intelligent workflow automation across connected systems.

• Customer Communication

  • Missive — offers AI-assisted team communication and smart shared inbox management with intelligent email and chat triage.

🚀 New Integrations

• Boomi — supports the Unified User Directory API.

🎯 New Features

• Detailed 403 Error Reporting — When an API call returns a 403 error, the integrated account details page now displays the specific missing scopes that must be added. This makes debugging permissions faster and more transparent for developers.
• Custom OAuth Scopes for Link Tokens — You can now specify custom OAuth scopes using the scopes field while creating a link token for both new and reauthorized accounts. These scopes override unified model or default integration scopes during the OAuth flow, enabling fine-grained permission control.
  📘 Documentation

Improvement

• Added support for ticketing/ticket_status resource in Front integration.
• Added user-directory/licenses resource in the User Directory API for Atlassian, Freshdesk, and Box integrations.

New

✨ AI-ready Integrations

• Design & Collaboration
  • Figma — enables AI-driven design collaboration, intelligent layout suggestions, and workflow automation across creative teams.

🚀 New Integrations

• LoanPro — supports the Unified User Directory API.
• UserVoice — supports the Unified User Directory API.

🎯 New Features

• Notion & Confluence PDF Export — You can now export pages as PDF files directly from Notion and Confluence. This helps teams archive, share, and distribute documentation more easily, eliminating the need for third-party tools.

Improvement

• Added hris/employments resource for HiBob — expands HRIS data coverage to include detailed employment information, improving sync depth and developer access to workforce data.

New

✨ AI-ready Integrations

• Design & Collaboration
  • Zeplin — enables AI-powered design-to-development workflows with intelligent asset organization and handoff automation.

🚀 New Integrations

• Microsoft — supports the Unified Instant Messaging, User Directory, Ticketing, File Storage, Knowledge Base, and Search APIs.
• MYNDHRX — supports the Unified HRIS API.
• SpotDraft — supports the Unified E-Signature API.

Improvement

• Added query param in ticketing/users for Jira/JSM integration.
• Added support for file-storage/permissions resource in SharePoint and Google Drive integrations.
• Introduced Google Drive Labels as tags in file-storage/drive-items for Google Drive integration.
• Added permissions for a file or folder in file-storage/permissions for Google Drive integration.
• Added ability to download or export a file — either in its stored format or as a PDF — in file-storage/drive-items for Google Drive integration.

✨ AI-ready Integrations

• Customer Communication & Reviews

  • Front — AI-powered shared inbox capabilities for triage, routing, and insights across email and messaging, enabling automated workflows and intelligent response suggestions.

🚀 New Integrations

• Google — supports the Unified Emails, SSO, Forms, Search, User Directory, Calendar, HRIS, Conferencing, File Storage, and Knowledge Base APIs.

• SAP Concur — support the Unified User Directory API.
• SailPoint Identity Cloud — supports the Unified User Directory API.

🎯 New Features

• Authentication Controls — Enable/disable specific authentication methods for an installed integration. This gives teams fine-grained control over allowed auth flows, improving security posture and simplifying troubleshooting during rollouts.

New

✨ AI-ready Integrations

• Customer Communication

  • Zendesk – Help Center — AI-powered knowledge access and automated support workflows for help center content.

• AI & LLMs

  • Anthropic — Enables AI-driven reasoning and automation for advanced workflows.
  • OpenAI — Provides intelligent text generation, insights, and automation capabilities.

🚀 New Integrations

• Oracle Fusion Cloud — supports the Unified User Directory API.
• SailPoint IdentityIQ SCIM — supports the Unified User Directory API.
• SailPoint NERM — supports the Unified User Directory API.
• Tenable — supports the Unified User Directory API.

🎯 New Features

• Descriptions & Tags for Installed Integrations — Installed integrations now support Markdown-enabled descriptions and tags. This makes it easier to document integrations with structured notes while also categorizing and filtering them for faster discovery.
• API token expiry configuration — You can now set an expiry date & time when creating API tokens, improving security and lifecycle management.

New

✨ AI-ready Integrations

Productivity & Task Management

• Todoist — enables AI-powered task insights and automation for smarter personal and team productivity workflows.

🚀 New Integrations

• Redis — supports the Unified User Directory API.
• Sage Intacct — supports the Unified User Directory API.
• Sumo Logic — supports the Unified User Directory API.
• Google Workspace — supports the Unified SSO API.
• HROne — supports the Unified HRIS API.
• Oracle Fusion Cloud HCM — supports the Unified HRIS API.

Improvement

• Adyen — added user-directory/roles in the User Directory API.
• CockroachDB Cloud — added user-directory/roles in the User Directory API.
• Jira Service Management — added support for creating ticket attachments in the Unified Ticketing API.

✨ AI-ready Integrations

• CRM & Sales
  • Nimble — enables AI-powered customer relationship management with intelligent insights, smart prospecting, and workflow automation.
  • Smartlead — provides AI-driven lead engagement with automated outreach, scoring, and response optimization.

🚀 New Integrations

• CockroachDB Cloud — supports the Unified User Directory API.
• Jenkins — supports the Unified User Directory API; also introduces new Proxy APIs.
• Sisense — supports the Unified User Directory API.

• ClickUp — added support for more fields (priority, tags, etc.) in the ticketing/tickets response and added support for the ticketing/ticket_priorities resource.
• HRIS Integrations — added the is_primary attribute for work emails in Breathe, HaileyHR, Lucca, Repute, RazorpayX Payroll, and Zwayam.

• Asana Deprecation Notice — Asana is deprecating cross-workspace access starting October 1, 2025. The following Truto APIs will require updated parameters:
  • LIST user-directory/users — requires organization_id or group_id.
  • LIST user-directory/workspaces — requires organization_id or group_id.
  • LIST ticketing/collections — requires workspace.
  • LIST ticketing/tags — requires workspace.
  • LIST ticketing/users — requires workspace.

New

✨ AI-ready Integrations

• IT Service Management
  • ServiceNow — enables AI-powered workflows, intelligent incident resolution, and automation across IT service operations.

🚀 New Integrations

• PeopleForce — supports the Unified HRIS API.
• Qdrant Cloud — supports the Unified User Directory API.

🎯 New Features

• MCP Token Expiry — You can now set an expiry date for MCP tokens, improving security by enforcing token lifecycle control and reducing risks from long-lived credentials.
  

Improvement

• ClickUp — added support for ticketing/tickets endpoints.
• GitLab — added support for groups and workspaces in user responses, and added support for the user-directory/groups API.
• Teamwork Project — added support for the phone field in the user-directory/users response.

✨ AI-ready Integrations

Customer Communication & Reviews

• Puzzel — enables AI-powered customer engagement with intelligent routing, automation, and insights across communication channels.

🚀 New Integrations

• PrimePay HR — supports the Unified HRIS API.

🎯 New Features

• Auth for MCP — Added support to use the Truto API Key as an authentication method when using MCP.
  
• Body support for DELETE — Added support to pass the body field in API request to the DELETE method in the UI. Developers can now pass additional input when performing delete operations.
• Ignore Limit for Pagination — Added an Ignore Limit checkbox across all available paginations. This provides more control when fetching large data sets or for the integrations that do not support limit.

• DocuSign — Added support for updating fields such as name, description, and participants in the e-signature/signing_requests update API.
• Zscaler — Expanded the user-directory/users response to include groups and added support for the user-directory/groups API.

✨ AI-ready Integrations

• CRM & Sales

  • Attio — AI-powered deal health tracking, automated data enrichment, and pipeline insights.

• Security & Compliance

  • Orca Security — Intelligent risk prioritization, misconfiguration detection, and guided remediation.

🚀 New Integrations

• MongoDB Atlas Admin — supports the Unified User Directory API.

🎯 New Features

Ignore Limit for Pagination — Added an “Ignore Limit” toggle to all pagination types, letting you skip sending the limit parameter when the integration doesn’t support it.

• Jira — Added automatic Markdown → ADF conversion when creating or updating ticketing/comments, ensuring rich text view for comments on Jira.

✨ AI-ready Integrations

• Customer Communication & Reviews

  • Podium — AI-powered customer messaging, review insights, and smart follow-ups.

• HR & Workforce Management

  • Lucca — AI-driven employee analytics, onboarding automation, and smart HR workflows.

🚀 New Integrations

• Podium — supports the Unified User Directory API.
• Pinpoint — supports the Unified User Directory and ATS APIs.

🎯 New Features

• Error Expression Enhancements — You can now coerce error responses thrown during Refresh Token flows, letting you surface clearer, custom messages when integrations return poor errors.
• Native File Pickers — The latest Truto Link SDK v1.1.20 introduces native file picker implementations for Box and Dropbox integrations, letting users browse and attach files directly within the connection flow.
• Unified Resource Redirects — Click any resource name in Unified Model's resource section to jump straight to its corresponding Integration Resource section, eliminating extra clicks.

• Pylon — Added support for user-directory/me resource in Unified User Directory APIs.
• ServiceNow — user-directory/roles now supports a name query parameter for precise role filtering.
• Response format validation — Added MIME-type validation on the API Response Format field for Integration resources.

✨ AI-ready Integrations

• Identity & Access Management

  • Pylon — AI‑powered identity insights, smart access mapping, and automated directory maintenance.

• Jira — Added support for authentication using API Tokens.
• Zendesk — Added support for API Token authentication.
• Post‑install Actions — Added run_if support for conditional execution.

• Confluence — Fixed HTML‑to‑Markdown parsing for invalid tables in knowledge‑base/page‑content API.

✨ AI-ready Integrations

• Security & Compliance

  • Vanta — AI‑powered compliance monitoring, automated evidence collection, and smart risk insights.

• DevOps & Infrastructure

  • HashiCorp Terraform — Intelligent deployment recommendations, drift detection summaries, and optimized infrastructure workflows.

🚀 New Integrations

• Gmail — supports the Unified Email APIs.

• Fireflies.ai — Added roles resource to Unified User Directory API.
• Constant Contact — Added user-directory/roles resource and support for roles and status fields in user-directory/users response.
• Microsoft Teams & Outlook Mail — search/search response now includes the new related_resources field.

• Google Cloud Storage — Resolved an error preventing GCS Datastores from being created or updated; operations now succeed reliably.

✨ AI-ready Integrations

• HR & Workforce Management

  • Rippling — AI-driven employee insights, onboarding automation, and smart HR workflows.

• IT Service Management

  • Freshservice — AI-assisted incident resolution, knowledge recommendations, and intelligent ticket workflows.

🚀 New Integrations

• Pylon — supports the Unified User Directory API.
• Drata — supports the Unified User Directory API.
• Rippling — supports the Unified HRIS API.
• Avigilon Alta — supports the Unified User Directory API.

• SpotDraft — Added user-directory/roles endpoint plus roles and status fields in the user-directory/users response.
• SharePoint — Added truto_download URL in the search/search response for easier file download.

✨ AI-ready Integrations

• Customer Support & Helpdesk

  • Zoho Desk — AI-powered ticket tagging, sentiment insights, and smart reply suggestions.
  • Zendesk — Intelligent ticket triage, conversation summaries, and automated follow-ups.
  • eDesk — Automated ticket prioritisation, customer sentiment detection, and workflow optimisation.
  • Kustomer — AI-driven conversation summaries, next-best-action recommendations, and smart routing.

• DevOps & Code Quality

  • SonarQube Server — AI-assisted code-smell detection, remediation suggestions, and quality-gate insights.

🚀 New Integrations

• ThoughtSpot — supports the Unified User Directory API.
• Rippling — supports the Unified User Directory API.
• eDesk — supports the Unified Ticketing API.

• Try API Modal (Proxy APIs) — now displays all supported query parameters for AI-ready integrations, making testing and debugging even easier.

✨ AI-ready Integrations

• Contract & Document Automation

  • SpotDraft — AI-powered contract review, smart clause extraction, and automated redlining.

• Customer Support & Helpdesk

  • Help Scout — Automated ticket triage, intelligent response suggestions, and conversation insights.
  • Freshdesk — AI-driven ticket prioritization, sentiment detection, and smart workflows.

• DevOps & Deployment

  • Render — Intelligent deployment insights, auto-scaling recommendations, and incident summaries.

• Sync Jobs v3 — Fixed an issue where the response stream was not handled correctly when a record was sent via webhook events.

✨ AI-ready Integrations

• Customer Support & Messaging

  • Gladly — AI-powered ticket triage, sentiment analysis, and smart replies.
  • Intercom — Intelligent chat routing, conversation summaries, and automated follow-ups.

• Payments & Billing

  • Razorpay — AI-driven fraud detection, payment-flow optimization, and revenue insights.
  • Billsby — Automated subscription analytics, churn prediction, and smart billing workflows.

• Scheduling & Calendars

  • Cal.com — Smart meeting suggestions, conflict detection, and AI-generated reminders.

🚀 New Integrations

• Podio — supports the Unified User Directory API.
• Zoho Sprints — supports the Unified User Directory API.

• Dynamics 365 Sales — Resolved an issue where Unified APIs threw errors when the limit query parameter was used. Everything now runs smoothly.

✨ AI-ready Integrations

• Incident Management & Alerts

  • PagerDuty — Automate incident response, prioritize alerts intelligently, and streamline incident workflows.

• Productivity & Collaboration

  • Airtable — Automate data entry, enhance analytics, and optimize workflows with AI.
  • Google Sheets — Automate spreadsheet tasks, intelligent data analysis, and dynamic reporting.
  • Basecamp — AI-driven task management, project automation, and smarter team collaboration.

🚀 New Integrations

• Buildkite — supports the Unified User Directory API.
• ServiceNow — supports the Unified User Directory API.
• MailerSend — supports the Unified User Directory API.
• Fireberry — supports the Unified User Directory API.
• Duo — supports the Unified User Directory API.
• Billsby — supports the Subscription Management API.

🎯 New Features

• Error Transformation for Proxy/Unified APIs — You can now transform error responses into successful responses by providing a custom response object using the Error Expression feature.

• Zendesk & Zendesk Help Centre OAuth Improvements — Zendesk integrations now support integrated accounts creation using OAuth refresh tokens, making integration management smoother and more reliable.

• Fixed an issue causing Unified Notes to not save due to missing null checks in the code. Notes now save correctly.

✨ AI-ready Integrations

• Customer Support & Helpdesk

  • Richpanel — Automate customer interactions, intelligently prioritize tickets, and enhance support analytics.

• Communication & Collaboration

  • Microsoft Teams — AI-powered messaging automation, smarter collaboration, and intelligent insights.

🚀 New Integrations

• Richpanel — supports the Unified User Directory and Ticketing APIs.
• Render — supports the Unified User Directory API.

• Ironclad — Added support for Cancel Workflow action in Unified E-Signature workflows API.
• Jira Service Management (JSM) — Added Roles API support within the Unified User Directory API.

✨ AI-ready Integrations

• Project & Task Management

  • ClickUp — Automate tasks, optimize workflows, and get intelligent project insights.
  • Hive — Prioritize tasks intelligently, automate project analytics, and enhance collaboration.

• Communication & Collaboration

  • Slack — AI-powered communication enhancements, automated message management, and insights.
  • Discord — Intelligent moderation, community automation, and advanced analytics.

🚀 New Integrations

• Jira Service Management — supports the Unified User Directory API.
• Dashlane — supports the Unified User Directory API.
• Kommo — supports the Unified User Directory API.
• Make — supports the Unified User Directory API.

• KnowBe4: Added support for delete and update user methods in User Directory Unified API.
• OAuth Refresh Token: Added a retry mechanism to automatically retry access token refreshes when transient errors occur, enhancing reliability and reducing disruptions.

✨ AI-ready Integrations

• HubSpot — AI-powered CRM automation, smarter lead management, and personalized customer interactions.
• Ashby — AI-driven candidate evaluation, automated recruitment workflows, and enhanced talent analytics.

• Unified Accounting APIs — Added support for the sort query parameter in Wave and FreeAgent integrations for Unified Account API.

✨ AI-ready Integrations

• Analytics & Business Intelligence

  • Google Analytics — Generate AI-driven insights, automate reporting, and optimize web performance.
  • Looker — Automate data visualization, generate intelligent reports, and enhance business analytics.

• Developer Tools & Productivity

  • DevRev — Enhanced issue tracking, streamlined developer workflows, and intelligent task management.

🚀 New Integrations

• DevRev — supports the Unified User Directory API.

✨ New AI-ready Integrations

• Productivity & Communication

  • Gmail — Automate email categorization, intelligent drafting, and enhanced analytics.
  • Sendgrid — Automate email workflows, enhance analytics, and optimize email deliverability.

• Analytics & Business Intelligence

  • Sigma Computing — Generate intelligent analytics, automate reporting, and streamline insights delivery.

• Customer Support & Helpdesk

  • Gorgias — Accelerate ticket handling, automate response suggestions, and improve customer engagement workflows.

• HR & People Management

  • Hibob — Streamline HR operations, automate employee onboarding, and enhance workforce analytics.
  • BambooHR — Automate HR processes, optimize employee management, and generate actionable workforce insights.

🚀 New Integrations

• Orca Security — supports the Unified User Directory API.
• SonarQube Server — supports the Unified User Directory API.
• OneDrive — supports the Unified User Directory API.

🛠️ New Features

• OAuth Creation UI Enhancements: New UI in Installed Integration's setting page which highlights OAuth app creation documentation link, specifies if verification is required, and outlines important limitations or notes.

• Entity Relationship Graph - Added interactive entity relationship graphs for all Unified resources, enhancing visibility into resource relationships and data interactions.

• Zoho Books: Added support for the updated_at filter on Accounting Unified APIs, enabling precise incremental data synchronization.

New

✨ New AI-ready Integrations

• Productivity & Collaboration

  • Google Calendar — Automate scheduling, generate smart event summaries, and optimize calendar management using AI.
  • Outlook Calendar — Get intelligent scheduling assistance, auto-generate meeting summaries, and streamline event planning.
  • OneDrive — Leverage AI to auto-organize files, extract insights from documents, and simplify file search.
  • Notion — Automate content creation, enhance document summaries, and power knowledge management workflows.
  • Confluence — Generate AI-driven page summaries, automate content tagging, and simplify knowledge base management.

• Project & Task Management

  • Asana — Automate task creation, intelligently prioritize workflows, and generate actionable task summaries.
  • Jira Service Management — Accelerate ticket resolution, automate issue triaging, and deliver smarter service insights.

• Marketing & CRM

  • Highlevel — AI-powered lead nurturing, automated marketing workflows, and enhanced customer engagement insights.

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• Enhanced Logs API — Logs API now supports retrieving MCP Server logs. You can filter logs based on Integrated Account ID, Client Name, Resource, Method, and more.
  View API reference →

• Improved MCP Server Security — MCP Server URLs now use robust 64-character randomized strings, significantly enhancing security against unauthorized access. Additionally, all logs are automatically redacted at the server end to protect sensitive information.

• Unified Webhooks — Outlook Mail integration now supports Unified Webhooks for improved real-time notifications and syncing capabilities.
  View setup guide →

🚀 New Integrations

• TalkDesk — supports the Unified User Directory API.
• HappyFox — supports the Unified Ticketing and Unified User Directory APIs.
• Fusedesk — supports the Unified Ticketing and Unified User Directory APIs.
• Gladly — supports the Unified Ticketing API.
• HashiCorp Terraform Cloud — supports the Unified CI/CD API.

✨ New AI-ready Integrations

• Ticketing

  • Jira — Now AI-ready for smarter issue tracking, task generation, and workflow automation.
  • FuseDesk — Now AI-ready for seamless case management, smarter customer support workflows, and automated ticket handling.

• ATS

  • Greenhouse — Now AI-ready to streamline candidate evaluations, automate job matching, and generate interview insights.

• Data Warehouse

  • Snowflake — Now AI-ready for smarter query management, dynamic data exploration, and automated warehouse operations through proxy APIs.

🛠️ New Features

• Truto MCP STDIO — Truto MCP servers can now operate over STDIO for clients like Claude, Cursor, and any MCP client supporting STDIO transport.
  Learn more →

• MCP Server API Documentation — You can now dynamically create MCP servers on the backend using new admin APIs.
  View documentation →

• [INTERNAL] Chrome Extension for AI Automation — Say hello to our brand-new Chrome extension — built to turbocharge how we bring AI to Truto!
  It automatically pulls API metadata into our LLM context, accelerating the generation of smart descriptions, query schemas, and body schemas.
  Thanks to this, more AI-ready integrations will roll out at lightning speed!

• New integrations

  • HashiCorp Terraform Cloud — supports the Unified User Directory API.

  • SonarQube — supports the Unified User Directory API.

  • Outlook Mail — supports the Unified User Directory API.

• New features

  • OneDrive File Picker: Added support for the native OneDrive File Picker, allowing users to select files from OneDrive within the Truto connection flow seamlessly. Try it out in @truto/truto-link-sdk v1.1.14

• Try API Modal Enhancements:
  • Download Endpoint Preview: Now supports previewing downloaded files directly within the modal.
  • Status Code & Response Time: Clearly displays status code and response time at the top of the response section for easier monitoring.
  • Response Format Options: You can now choose the response format between default, raw, debug, and stream modes.

• New Features

  • MCP Server: MCP Servers are live now. You can create a ready-to-use Streamable HTTP MCP server for your integrated account to access all the Proxy APIs as tools.
    

• New Integrations

  • Outlook Mail — supports the Unified Email API.
  • Missive — supports the Unified Ticketing API.
  • Zowie — supports the Unified Ticketing API.
  • Lucca — supports the Unified HRIS API.

• Ironclad: Added URL parameter support in the list e-signature/workflows response.

• New features

  • Integration Resource Tags — You can now specify tags for the Integration resource, allowing you to group and organize specific sets of resources more efficiently.

    

  • Validation Steps for Available Integrations — Available integrations now include validations that appear within Installed Integrations. This lets users either take advantage of Truto's preconfigured options or define their own validation steps when setting up their Integrations. Elevate your Integration workflow with validation steps that verify your connection immediately after linking an Integrated Account.

    

• New integrations

  • Ironclad — supports the Unified E-Signature APIs.
  • Missive — supports the Unified User Directory APIs.

• /tools endpoint Tag Support – The /tools endpoint now accepts a tags query parameter, letting you filter and retrieve tools based on specified tags.

• New features

  • Integrated Account Tools — Added ability to list available tools for a specified integrated account. This is particularly useful when building LLM-powered applications that need to interact with the integrations. Know more
  • Request Queue in SDK — To handle high-volume API requests with rate limiting, the SDK now provides a request queue mechanism. This allows you to control the rate of requests and handle concurrent operations efficiently. Learn more
  • File Uploads — The SDK now supports file uploads using FormData. You can also use the truto_body_passthrough option to send FormData directly to the underlying integration's API. Learn more

• New integrations

  • Commerce7 — supports the Unified E-commerce APIs.
  • Trengo — supports the Unified Ticketing APIs and Unified User Directory APIs.
  • Zoho Bigin — supports the Unified User Directory APIs.
  • Zoho Meetings — supports the Unified User Directory APIs.

• Jira — Added support to create, update, and delete ticketing/comments resource.
• Previous Cursor UI — Added ability to specify a previous cursor in pagination options.

• Fixed a bug in Description, Query Schema, and Request Body Schema where the form gets cleared when switching tabs.

• New features

  • Truto's SuperAI Toolset for Langchain.js is now live - plug in our Proxy APIs to spark up your Langchain apps with smart, multi-turn AI interactions that feel like magic. Take it for a spin here and see what the buzz is all about!

• New integrations

  • SolarWinds Service Desk — now supports the User Directory Unified APIs.
  • SurveySparrow — now supports the Unified Ticketing APIs.
  • OpenAI — now supports the User Directory Unified APIs.
  • BrightPearl — now supports the Unified Accounting APIs.
  • Sage Intacct — now supports the Unified Accounting APIs.

• Truto no longer provides sandbox accounts. Have a sandbox account of your own? Get the integration built by Truto for free!

• Resolved a mapping bug in the GitHub integration that was triggering errors in the Unified CI/CD APIs.

• New integrations

  • Dyte — supports the Unified Conferencing API
  • Vidyard — supports the Unified User Directory API
  • SurveySparrow — supports the Unified User Directory API and Unified Forms API

• New features

  • Process request action error — you can now choose to either throw or process errors for the requests made in Post install action steps.

• Gong — added transcripts resource for Gong integration in Unified Conversational Intelligence API.
• Kustomer — added fields, teams, tags, ticket_status, and ticket_priority resources in Unified Ticketing API.
• Oracle Netsuite — now supports the connection of accounts that use a single subsidiary.

• New Features

  • Daemon Jobs : Elevate your automation! With Daemon Jobs in Truto, you can run custom scripts to automate data transfers and manage integrations seamlessly. Whether triggered on demand or set to run periodically, Daemon Jobs can tackle complex scenarios with ease. Plus, you have the freedom to host them on your own server or within a VPC, offering you complete flexibility and control over your workflow.

• New Integrations

  • Lemlist now supports the Unified User Directory APIs.
  • Adyen now supports the Unified User Directory APIs.
  • JustCall now supports the Unified User Directory APIs.
  • Baremetrics now supports the Unified User Directory APIs.
  • Google CloudSQL now supports the Unified User Directory APIs.
  • Domo now supports the Unified User Directory APIs.
  • Rootly now supports the Unified User Directory APIs.
  • BigPanda now supports the Unified User Directory APIs.
  • Veevo Vault now supports the Unified User Directory APIs.
  • Mailmodo now supports the Unified Marketing Automation APIs.

• RapidBridge V4 now includes mutex_key and state_key for enhanced concurrency control and state management, ensuring smoother sync operations. Stay tuned—detailed documentation on these new features is coming soon!
• Added support for instant-messaging/attachments in Slack. Slack now supports sending instant messages with attachments.
• NetSuite now supports accounts configured with a Single Currency.

• OAuth 1.0 UI: Introduced a dedicated UI for configuring OAuth 1.0 authentication in integrations.
• Scheduled Refresh Token UI: Added a UI for Scheduled Refresh Token steps on the Integration page for improved token management and visibility.

• Logs UI Enhancements: The Logs UI now displays query parameters and more detailed information for RapidBridge Logs.
• RapidBridge Error Events: RapidBridge now sends record_error events when syncing to a datastore fails.
• Native File Pickers: Enabled Folder Select as the default option in Google Drive Picker and SharePoint File Picker, released in @truto/truto-link-sdk v1.1.13.

• Notion Page Content API: Fixed an issue where the POST /page_content API was failing. Now, Notion content is chunked every 2,000 characters while creating a page to ensure successful processing.
• Token Refresh Error Handling: Resolved a case where post_install_error and validation_error were getting reset when a refresh token was successfully obtained.

• New Features

  • SharePoint RAG Workflow: SharePoint integration now supports Retrieval-Augmented Generation (RAG) workflows. Files selected via the native file picker will be automatically synced to Qdrant DB with their content embeddings, while the original files are stored in S3 for seamless retrieval and processing.

  • Truto + RAG : The Perfect Integration Duo - We’ve seamlessly merged RAG workflows into Truto, enabling you to sync data from almost any SaaS tool. It’s a fully integrated solution that keeps every step of your workflow in one place, letting engineers handle user requests with ease. Read more on our latest blog.

  • Test Datastore Methods - Added a modal for testing Datastore methods directly into the UI. Send test requests, review responses, and ensure your Datastores are perfectly set up—no guesswork needed!

• New integrations

  • Zscaler ZIA — supports User Directory Unified APIs
  • Kustomer — supports the User Directory Unified APIs.

• Jira Service Management — now supports ticketing/teams and ticketing/ticket_statuses APIs and filtering by team query in ticketing/tickets.

• Resolved an issue in the Datastores UI modal that previously required certain fields during an update, making them optional now instead.

• New integrations
  • Freshchat — supports the Unified User Directory API.
  • Zscaler ZPA — supports the Unified User Directory API.
  • Microsoft Dynamics 365 Finance and Operations — supports the Unified User Directory API.

• Salesforce — added support for URLs on accounts, leads, opportunities, tasks, users, notes, contacts, and fields.
• Jira Service Management — added ticketing/contacts, ticketing/ticket_types, and ticketing/fields APIs.
• Unified File Storage API — introduced the Permissions resource, currently supported in OneDrive integration.

• New Features

  • Datastores UI for Sync Jobs: You can now add Datastores directly through the UI for S3, Qdrant, GCS and MongoDB. You can use these Datastores with RapidBridge to sync data from various APIs into your databases, object stores, and vector databases, making the syncing a breeze!

  • Sneak Peek - RapidBridge v4 : The fourth time's the charm! It supports workflows and is helpful for RAG use cases, making it a viable Carbon.ai alternative.

• New integrations
  • Qualtrics — supports the Unified Ticketing API.
  • Qualtrics — supports the Unified User Directory API.
  • Turso — supports the Unified User Directory API.

• Added create, update, delete methods for ticketing/tickets resource for Linear.

• Added update, delete methods for ticketing/tickets resource for Jira.

• Added support for filtering by collection for ticketing/fields resource for Jira.

• Webhooks:

  You can now monitor and respond to events triggered by:

  • API tokens (create and delete)
  • Environment Integrations (create, update, delete)
  • Environment Unified Models (create, update, delete)

• Webhook Events Selection UI: We've enhanced the Webhook selection process by categorizing it by event types and adding accordion menus in the modal to minimize long scrolling. Additionally, you can now search by event types!

  

• New integrations
  • Slab — supports the Unified Knowledge Base API.

• Documentation UI — Added a dedicated UI for documenting pricing plans, user roles needed, scopes, and any specific instructions for an integration within a Unified Model. This enhancement makes providing detailed and structured documentation directly on the platform easier.

• New Features
  • Datastores for Sync Jobs: Added support for S3 and Qdrant datastores in Sync Jobs. You can now retrieve page-content, generate embeddings during Sync Jobs, and store embeddings in Qdrant while saving the original files in any S3-compatible storage. More details are coming soon in our blog post.
  • Support for Native File Pickers: Introduced support for Google Drive and SharePoint native file pickers. These can now be integrated into your Truto Connection flow, providing a native file selection experience for users. Learn more in the README.
• New integrations
  • LiveAgent — supports the Unified Ticketing API.
  • LiveAgent — supports the Unified User Directory API.
  • Freshcaller — supports the Unified User Directory API.
  • Re:amaze — supports the Unified Ticketing API.
  • Front — supports the Unified Ticketing API.

• Unified Mapping Accordion UI: Improved the Unified API resource UI by adding dedicated sections for each mapping to avoid long scrolling.
• Integration Resources Accordion UI: Enhanced the Integration Resource UI with a cleaner and more intuitive layout. Tabs such as Basic, Overrides, Headers, Query Params, LLM, and Notes are now organized for more straightforward navigation and configuration.
• $toNumber(): Introduced a new JSONata binding called $toNumber() for converting values into numbers. This binding is robust and handles most edge cases gracefully without throwing errors.
• Unified API Documentation: Added detailed documentation covering notes, errors, request headers, and response headers. Read the documentation here.
• Webhooks:
  • The User-Agent header for the webhook events is now set to truto.
  • Webhook endpoints that error out for over 2 days will automatically be marked as Inactive.

• Proxy Resource Selection: Resolved an issue where users could not select Proxy resources while creating or editing a Unified API.

• New Features

  • Cohere Embeddings: Added support for generating Cohere embeddings directly through JSONata, enabling advanced text analysis and AI-driven features seamlessly within the platform.
  • README and Guides Management: Added the ability to add a README for integrations, end-user guides for each authentication type, and notes for Proxy and Unified APIs directly from the platform.

• New Integrations

  • dbt Labs — supports the Unified User Directory API.
  • Slab — supports the Unified User Directory API.
  • miniOrange — supports the Unified User Directory API.
  • HiBob — supports the Unified User Directory API.
  • Greenhouse — supports the Unified User Directory API.
  • Jostle SCIM — supports the Unified User Directory API.
  • Illow — supports the Unified User Directory API.

• Dropbox Business — Added support for the user-directory/me resource.

Product Focus of the Month - DIY Integrations!

Enhancements

• Custom Resource Label: Added a UI label called Custom Resource to indicate when a new resource was added to your Installed Unified Model.

• Introduced Unified Conferencing API
  • Added Google Meet support for Unified Conferencing API.
• New integrations
  • Google Meet — supports the Unified Conferencing API.
  • Jira Service Management — supports the Unified Ticketing API.
  • Google Chat — supports the Unified Instant Messaging API.

• Added support for knowledge-base/page-content resource in Google Docs integration.
• Added support for crm/associations resource for Pipedrive, Close, Attio integrations
• Introduced the search_term query filter in the knowledge-base/pages resource for Google Docs and Confluence integrations.
• Added support for overriding the RapidForm from the Settings tab of the Installed Integration page.

• Fixed an issue where duplicate scopes were shown on the Installed Integration page due to multiple identical API calls.

Product Focus of the Month - DIY Integrations!

Enhancements

• Unified Resource Edit Modal: Introduced UI for Error mapping, Request header mapping, and Response header mapping in the Unified Resource Edit Modal. Now, you can perform all the magic Truto team does —right from the UI!

New Documentation

• Truto Admin API: Added documentation for the Truto Admin API, which allows users to automate actions available through the Truto UI. Explore the API's capabilities and get started here.

• New integrations
  • Lattice — supports the Unified User Directory API.
  • Scale AI — supports the Unified User Directory API.
  • Gladly — supports the Unified User Directory API.
  • Ironclad — supports the Unified User Directory API.
  • Robin — supports the Unified User Directory API.
  • Retool — supports the Unified User Directory API.

• HubSpot — Added create, update, and delete methods for the ticketing/tickets resource, along with support for ticketing/priorities and ticketing/ticket_types.
• Salesforce — Added delete endpoints for accounts, contacts, leads, and opportunities resources in the Unified CRM API.

• Resolved an issue where file data was lost during the Before/After step mapping evaluation. You can now call any Upload File API in a Before/After Step and use its response in the actual API call within a single Unified API request-response cycle.

• New integrations
  • ProdPad — supports the Unified User Directory API.
  • Brex — supports the Unified User Directory API.
  • SpotDraft — supports the Unified User Directory API.
  • Rockset — supports the Unified User Directory API.
  • Peakon — supports the Unified User Directory API.

• Added support for the Tags resource in the Unified Knowledge Base API for Confluence integration. You can now filter by tags in the List Pages resource in Confluence.

Product Focus of the Month - DIY Integrations!

Enhancements

• View available bindings: Added link references to the available bindings for all mappings, making it easier to access relevant documentation directly.

• New integrations
  • LiveChat — supports the Unified Ticketing API.
  • Quickbase for Project Management — supports the Unified User Directory API.
  • Zoho Projects — supports the Unified User Directory API.
  • Platform.sh — supports the Unified User Directory API.
  • Re:amaze — supports the Unified User Directory API.
  • SmartRecruiters — supports the Unified User Directory API.
  • Mode — supports the Unified User Directory API.

• Added the ability to create a note on a candidate through the ats/activities Unified API in Ashby integration.
• Added support for ticketing/fields Unified resource for Intercom integration.

Product Focus of the Month - DIY Integrations!

New Documentation

• Unified APIs Explained: Added comprehensive documentation explaining how Unified APIs simplify integrations, streamline workflows, and solve common challenges like data normalization, authentication, and error handling. Learn more about real-time Unified APIs' architecture, components, and advantages. Read the complete guide here.

• Unified API Request Flow: Added detailed documentation explaining the step-by-step flow of how Unified API requests in Truto are processed. From query mapping and error handling to before/after steps and response mapping, this guide provides a comprehensive overview of how Truto simplifies API interactions. Learn more here.

• Creating Unified APIs on Truto: Added comprehensive documentation on creating Unified APIs. This guide walks you through defining resources, query mapping, response mapping, and setting up before and after steps for seamless API creation. Perfect for developers building unified integrations effortlessly. Learn more here.

• JSONata Bindings in Truto Unified APIs: Added detailed documentation on JSONata bindings, explaining how to access and work with different parts of a Unified API request and response. This guide covers bindings for query mapping, body mapping, headers, response mapping, and before/after steps, providing practical implementation examples. Learn more here.

Enhancements

• Import and Export Installed Integrations: You can now import and export installed integrations, making migrating configurations and changes between different environments seamless.

• Integration Filtering with Deeplinks: You can now filter integrations within a Unified Resource and generate a deep-link that directly opens the filtered view. This makes navigation and sharing specific resource views faster and more efficient.

• Pagination and Filtering for Integrated Accounts: Added pagination to the Integrated Accounts page and support for filtering by Account ID, Tenant ID, and Integration name. This means faster page loads and more efficient and organized management of integrated accounts.

• New integrations
  • Oracle Netsuite — supports the Unified Accounting and HRIS APIs.
  • Zoho Books — supports the Unified Accounting and User Directory APIs.

• Implemented name filter support for accounts and contacts in the Unified Accounting API for QuickBooks and Xero integrations.
• Added support for Associations resource in Unified CRM API for Salesforce integration.
• Added support for tracking-categories resource in Unified Accounting API for Coupa integration.
• Added URLs in the Unified CRM API response for Pipedrive, Close, Zoho CRM, Zendesk Sell, Monday CRM.

• Resolved an issue where the Proxy API resources added by your team did not appear in the Unified Edit Modal during resource selection.

Product Focus of the Month - DIY Integrations!

This month, we’re focused on making the Truto platform more self-serve by bringing previously API-only features into the UI, improving documentation, and enabling end-user documentation to be configurable directly within the Integration UI. This ensures you no longer need to maintain separate documentation for your users—it’s all integrated into the connection flow.

• Creating Integrations Documentation: Added detailed documentation for creating your own integrations, providing a step-by-step guide to help you create new integrations or customize existing ones to match your use case effortlessly. Learn more here.

• Configuration Reference Documentation: Added a new page, Configuration Reference, which explains the purpose and functionality of each section on the Integration page. Learn more here.

• RapidForm Documentation: Enhanced the documentation for RapidForm to make it easier to get started and utilize its features effectively. Get started here.

• Connection Validation Documentation: Added detailed documentation for Connection Validation, a feature that ensures API connections are configured with valid credentials and necessary permissions. Define specific API calls for validation directly from the Integration Details page by configuring the relevant fields in the Connection Validation section. Learn more here.

• New integrations
  • Dixa — supports the Unified Ticketing API.
  • Microsoft Dynamics 365 Business Central — supports the Unified HRIS API.

• Added support for user-directory/roles API in Dixa integration.

• New integrations
  • Microsoft Dynamics 365 Business Central — supports the Unified Accounting API.

• Fixed an edge case where the client secret was being set to undefined when updating an installed integration.
• Improved the UI of Installed Integrations and Unified Models.

New Features

• Before/After Steps for Unified Models: You can now create before or after steps for a Unified Model directly through the UI. These steps allow you to perform additional API calls or gather necessary data before or after the Unified API request, giving you greater flexibility and control over your integration workflows.

  

  

• Confirmation Modal: Added a confirmation modal to the Installed Integrations and Installed Unified APIs save process. This ensures changes are intentional and helps prevent accidental updates.

  

• New integrations
  • Ceipal — supports the Unified ATS API.
  • Loxo — supports the Unified ATS and User Directory APIs.
  • Productboard — supports the Unified Ticketing API.
  • Coupa — supports the Unified Accounting API.

• Confluence integration now supports the creation of pages and page_content in Unified Knowledge Base API.

• Added support for Unified Webhooks in Breezy HR.

  Try API Modal Enhancements

  • New Full-Screen Modal: We've introduced an improved full-screen Try API modal! It now supports fetching the next page with a single click, displays the results count, and makes API testing more efficient than ever. Stay tuned—more features are on the way!

  

• New integrations
  • Monday CRM — supports the Unified CRM API.

• Added support for ats/candidates and ats/offices resources in Keka Integration.
• You can now use your own OAuth settings for Keka and directly update the Client ID and Client Secret in the Keka Installed Integration settings.

• Fixed an issue with Freshdesk integration not returning HTTP status codes correctly for errors.

• New integrations
  • Gong — supports the Unified Conversational Intelligence API.
  • Chorus — supports the Unified Conversational Intelligence API.
  • Attio — supports the Unified CRM API.

• Added Unified HRIS Groups resource support in Hailey HR integration.
• Added support for various resources and query param filtering for Zoho CRM integration in Unified CRM API.
• Improved support for Freshdesk integration in the Unified Ticketing API.
• You can now add HTML or Markdown content to display it to end users in the Connection UI. This content can be added in the Permissions Text field located under the Authentication section.

• New integrations
  • TalentLMS — supports the Unified User Directory API.
  • Highlevel — supports the Unified CRM API.

• Added support for Unified HRIS Groups resource in Zoho People, HiBob integrations.
• Added Add Members and Remove Members methods in Custom Audiences resource for Unified Ads Management API.

• New integrations
  • Highlevel — supports the Unified Marketing Automation and Unified User Directory APIs.

• Write Endpoints & Query Filtering: Added support for write operations and query parameter filtering in Outreach and Capsule integrations across multiple resources for the Unified CRM API.

• Unified Resource Schema UI: Enhanced the user interface for the Unified Resource schema and introduced support for updating descriptions for both resources and their schema properties. A smoother and more flexible experience for managing schema details!

• RapidForm setup in Integrations: You can now configure RapidForm while creating integrations! RapidForm streamlines the connection flow by collecting necessary user inputs directly within the process.

• Rearrange Variables: We've added support for reordering variables on the Integrated Account Details page, giving you more control over how information is displayed.

• Date Filtering in Logs UI: Added support for filtering logs by selecting a from and to date in the Logs UI, making it easier to narrow down log entries within specific date ranges.

• New integrations
  • Elastic Cloud — supports the Unified User Directory API.
  • LinkedIn — supports the Unified Ads Management API.
  • Brevo — supports the Unified Marketing Automation API.
  • FreeAgent — supports the Unified Accounting API.

• We’ve added support for the unified/ads/custom_audiences resource for Meta Marketing API.

• Expanded support with create and update endpoints, including custom fields, for seamless integration with Affinity through our Unified CRM API.

• Now you can create and update custom fields across resources for Insightly, Pipedrive, and Outreach integrations in the Unified CRM API. More flexibility for your CRM workflows!

• Stability Improvements - We've made improvements to our logging infrastructure to ensure better reliability.

Introducing the Truto Catalog

Explore all available integrations and unified APIs in a single, consolidated view. Stay tuned—more features are coming soon!

Support Impersonation Controls

You’re in charge! Choose to allow or restrict Truto's support team from impersonating your team members. All actions are fully logged and auditable.

Logo Uploads Made Easy

You can now upload your team’s logo or update any integration’s logo or icon directly within the Truto console — no need to host the file yourself.

Error Mapping Enhancements

We've improved support for mapping the metadata object in error_mapping to give you more control over configuring errors when the underlying API lacks proper error handling.

For example, in the Unified API, the error mapping might look like this:

error_mapping: |
  error.{
    "message": message,
    "metadata": {
      "id": request_id,
      "details": details
    }
  }

and for a specific integration's error mapping, it could look like:

• New integrations
  • Todoist — supports the Unified Ticketing API.
  • Coda — supports the Unified Search API.
  • Pendo — supports the Unified User Directory API.
  • Zoho Books — supports the Unified Accounting API.
  • Netsuite — supports the Unified Accounting API.

• Added two new JSONata bindings called $xmlToJson() and $jsonToXml(), which allow transforming XML to JSON and vice versa.

• New integrations
  • Gong — supports the Unified User Directory API.
  • Mailgun — supports the Unified User Directory API.
  • ActiveCampaign — supports the Unified Marketing Automation API.
  • Flodesk — supports the Unified Marketing Automation API.
  • Google Contacts — supports the Unified Search API.

• Unified Ads Management API now supports a new resource called Custom Audiences. Currently, Google Ads integration supports the retrieving, creation, and updation of Custom Audiences.
• Added a new JSONata binding called $digest(), which allows you to generate hash strings in hex or base64 string formats.

• New integrations
  • Zoho Mail — supports the Unified Search API.
  • Readme — supports the Unified Search API.
  • Azure Active Directory — supports the Unified Search API.
  • Bitbucket — supports the Unified Search API.
  • GitLab — supports the Unified User Directory API.
  • Readme — supports the Unified Knowledge Base API.

• Added a collapsible menu called Advanced Settings in the Unified Response mapping tab. This menu allows the configuration of settings for Partial Response, Partial expression, and response mapping methods.

• New integrations
  • Nutshell — supports the Unified CRM API.
  • Dixa — supports the Unified User Directory API.
  • Wrike — supports the Unified User Directory API.
  • Microsoft Teams — supports the Unified Instant Messaging API.

• Introduced a new convertHtmlToMarkdown JSONata binding to easily convert HTML strings to markdown.
• Added an escapeSingleQuotes option to the convertToSql JSONata binding for better SQL query handling.
• You can now specify the format query parameter to retrieve knowledge-base/page content in either HTML or markdown from Confluence, Confluence On-Prem, SharePoint, HelpScout Docs, and Zendesk Help Center integrations.

• New integrations
  • Amplitude SCIM — supports the Unified User Directory API.
  • Confluent — supports the Unified User Directory API.
  • Drift — supports the Unified User Directory API.
  • HelloID — supports the Unified User Directory API.
  • Google Cloud — supports the Unified User Directory API.
  • Keap — supports the Unified CRM API.
  • Salesflare — supports the Unified CRM API.

• Introduced support for a fantastic new option groupComparisonInBrackets in the convertQueryToSql binding.
• HubSpot and Salesforce integrations now support the search_term query parameter across List Account, Contact, Leads, and Opportunity CRM resources.
• Improved environment switching across the console. Switching the environment in any detail page will now redirect to the parent page of the selected environment section.

• Fixed an issue where importing Unified models from other environments would fail when Unified resources had no integration mappings.

New Truto Link SDK version 1.1.5 which fixes a critical issue of the Link SDK closing automatically when certain Chrome Extensions are installed. Please upgrade to this version as soon as possible.

• We have released a hand-crafted Python 3 SDK for the Truto API.
• Sync Jobs now support transform and spool nodes, v2 only.
• New integrations
  • Confluence On-Prem — supports the Unified User Directory API, Unified Knowledge Base API and Unified Search API.
  • Opsgenie — supports the Unified User Directory API.
  • Harvest — supports the Unified User Directory API.
  • Sigma Computing — supports the Unified User Directory API.
  • Apollo.io — supports the Unified User Directory API.
  • OneLogin — supports the Unified User Directory API.
  • Harness — supports the Unified User Directory API.
  • Dynatrace — supports the Unified User Directory API.
  • Hootsuite — supports the Unified User Directory API.

• Azure DevOps now supports updating custom fields in Tickets resource in the Unified Ticketing API.
• Improvements to the SurveyMonkey, TypeForm and Google Forms Unified Forms API.
• The Import from environment functionality in Unified APIs now also supports importing mappings for specific integrations.

• New integrations
  • Aha — supports the Unified User Directory API.
  • Zoho BugTracker — supports the Unified User Directory API.
  • Hive — supports the Unified User Directory API.
  • Statsig — supports the Unified User Directory API.
  • Help Scout — supports the Unified User Directory API.
  • Rollbar — supports the Unified User Directory API.
  • Contentful Content Management — supports the Unified User Directory API.
  • Doppler — supports the Unified User Directory API.
  • Asset Panda — supports the Unified User Directory API.
  • Hive — supports the Unified Ticketing API.

• HubSpot now supports the Lead resource and also added support for custom fields in the Opportunities resource in the Unified CRM API.

• Fixed a rare issue where hitting the browser back button inside a product's OAuth consent screen redirects to the Integrations Listing page of the Link SDK.

• New integrations
  • Pipeliner — supports the Unified CRM API
• Truto now supports Idempotent write requests across all the integrations in the Unified and Proxy APIs. Just specify Idempotency-Key header in your request and Truto will make sure that you don't create or update the underlying resource more than once. The keys are cached for 24 hours and this feature only works for write requests. Also, this currently does NOT work with RapidBridge sync jobs — we plan to add this functionality soon.

• Linear now supports the Unified Search API. It searches across projects, issues and documents.
• Github now supports the Unified Search API. It searches across code, commits, issues, PRs and repos.
• Copper and Freshsales now support more filters and endpoints in the Unified CRM API.
• loop_on attribute in the RapidBridge Sync Job Runs now support looping on parent dependency attributes as well. So now you can do things like loop over attachment URLs of a ticket and download them in the Sync Job.
• RapidForm now has an option to prevent resetting of values when parent dependency changes. Useful if you want to select multiple child values across various parents. E.g. Selecting multiple projects across different workspaces.

• New integrations
  • Google Ads — supports the Unified User Directory API

• Added more resources and filter options in Close and Pipedrive for the Unified CRM API.
• You can get the stats about the running or completed RapidBridge Sync Job Runs in the resource_stats attribute of the response.

• Fixed a couple of scope issues for Slack.
• Fixed a bug with certain context attributes were showing up in their internal representation in certain cases.

• New integrations
  • Microsoft Dynamics 365 Sales — supports the Unified CRM API
  • Jotform — supports the Unified Forms API
  • Pivotal Tracker — supports the Unified Ticketing API
  • Insightly — supports the Unified CRM API
  • Webflow — supports the Unified User Directory API
  • Heroku — supports the Unified User Directory API

• RapidForm and Unified API models now support importing from other environments.
• Added JSONata expression validation for Rate Limiting configuration in the Integration page.
• Added the ability to input the Icon URL for the Integration.

• Fixed the markdown to Notion importer for Images and formatting issues within list items and tables.

• New integrations
  • Wix — supports the Unified CRM API
  • Google Forms — supports the Unified Forms API
  • SurveyMonkey — supports the Unified Forms API
  • TypeForm — supports the Unified Forms API
  • Supabase — supports the Unified User Directory API
  • Checkr — supports the Unified User Directory API
  • KnowBe4 SCIM — supports the Unified User Directory API

• Slack integration now has a better error response handling for various API endpoints.
• Slack integration now supports better formatting when using Markdown for sending messages on a channel.
• Added the ability to specify multiple contacts for an Engagement in the Unified CRM API for the following integrations
  • HubSpot
  • Affinity
  • Salesforce
• Added the ability to create Accounts in the Unified CRM API for Affinity.

• Fixed a bug where the Request Body in the Try API Modal wouldn't pick up the content correctly.
• Fixed a bug with replacement of placeholders and JSONata expressions in Sync Job when the resource was dependent on another resource.
• Fixed a bug in the Link UI flow where the RapidForm submission was not being detected by the Truto Link SDK.

• New integrations
  • LaunchDarkly — Supports the Unified User Directory API
  • Workable — Supports the Unified HRIS and ATS API
  • Pivotal Tracker — Supports the Unified User Directory API
• RapidForm now supports options to disable fields and also prevent de-selection of values via the Link SDK. The options are called preventDeselect and disabledFields. Refer the docs here for usage.
• Major improvements to handling binary data for writing API calls in the Unified API.

• Added ability to download and create attachments for the following integrations in the Unified Ticketing API
  • Microsoft Planner
  • Monday.com
  • Linear
  • Azure Dev Ops
  • Zendesk
• For Notion and Google Docs, you can now create pages and add page content in Markdown using the Unified Knowledge Base API.
• Keka now supports the Partner authentication flow. Get in touch with your Truto account manager to use it.

• Fix search endpoint for Microsoft Teams in the Unified Search API.

• New integrations
  • Zoho Inventory — Supports the Unified E-Commerce API
  • Sesame HR — Supports the Unified HRIS API (supports only the employees endpoint as of now)
• Added sameWindow option to the Truto Link SDK (v1.1.3). This opens the Truto Link UI in the same tab replacing the URL. This can be used in tandem with redirect_uri option of Link Tokens. This option was added to help with cases where the browser settings might be too restrictive and the iframes and popups wouldn't open properly.
• We now send files as part of RapidBridge Sync Job. They are sent as multipart/form-data.

Transform and Validation expressions in RapidForm

We have added the ability to do complex validations and transform the RapidForm data before storing in the integrated account.

Validation

Transformations

• JumpCloud integrations supports more resources from the Unified User Directory API.
• Jira now supports a new collection type - version in the Unified Ticketing API. This directly maps to the versioning and releases feature of Jira.
• Added ability to download and create attachments for the following integrations in the Unified Ticketing API
  • Teamwork for Project Management
  • Trello
  • YouTrack
  • Zoho Desk
  • Helpshift
  • Hubspot
  • Intercom
• parent attribute is now populated for Monday.com integration in Unified Knowledge Base API.

• New integrations
  • OneDrive — Supports the Unified File Storage API
  • Cisco Meraki — Supports the Unified Directory API
  • Microsoft Planner — Supports the Unified Ticketing API
  • Slack Enterprise — Supports the Unified User Directory API. Uses the Enterprise Admin endpoints.

• Added ability to update CRM tasks in Capsule and Close using the Unified CRM API.
• Added ability to search in Trello and Airtable using the Unified Search API.
• Added ability to download attachments from Azure DevOps, Jira, Asana, Bitbucket, Freshdesk, HelpScout and Gorgias using the Unified Ticketing API.
• Added ability to upload attachments to Jira using the Unified Ticketing API.
• Added ability to get the users for Azure DevOps using the Unified Ticketing API and Unified User Directory API.
• Unified Request body mappings now work with multi-part/formdata

• Fixed Keka auth issue due to recent changes on Keka's end.
• Fixed Dropbox issues with downloading of files.
• Fixed an issue with downloading files when the URL was redirected.

• New integrations
  • Quickbase — Supports the Unified Ticketing API
  • Zoho Projects — Supports the Unified Ticketing API and Unified Search API
  • Miro SCIM — Supports the Unified User Directory API
  • Notion SCIM — Supports the Unified User Directory API

• Zoho Recruit now supports the Unified Search API
• Added me resource in the Unified User Directory API for Zoho Recruit and Zoho Desk.

• New integrations
  • Helpshift — Supports the Unified Ticketing API
  • Docusign — Supports the Unified E-Sign API
  • Planhat — Supports the Unified CRM API and Unified Ticketing API
  • Google Docs — Supports the Unified Knowledge Base API

• Our team was hard at work to generate lots of new training data (more than 1000+ new examples) for improving the auto-generate feature in the Unified API interface. These examples are all hand-written unified mappings. We'll be deploying an even better version of auto-generate this week.
• Zoho CRM now supports Unified Search API.
• Google Docs integration now supports creating documents and adding content to it using the Unified Knowledge Base API. Our team has built a custom markdown to Google Docs transformer to help you do that. Here is an example curl request to append content to an existing document on Google Docs —

curl --location 'https://api.truto.one/unified/knowledge-base/page-content/append?integrated_account_id=22733fef-ffff-4d5b-8adb-2b1c3de51c96' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer ****' \
--data '{
  "page": {
    "id": "1jy--B5jpxLKGdW123_xmrkzURyq5KtrJWvwAdJ5ld9Q"
  },
  "body": {
    "format": "markdown",
    "content": "# Heading 1 \n Rest of the content"
  }
}'

It supports headings, paragraphs, lists, links, images, text formatting and Github flavoured tables.

• As part of our changes to detect integrated accounts needing reauth that we pushed last week, we missed a scenario where the integrated accounts which were in post_install_error or validation_error state moving back to active state on any successful API call. We have fixed it and the integrated accounts only in needs_reauth state will go back to active state on successful proxy or unified API call.

• New Unified Forms API which is built to work across Form apps, Survey apps, etc. Currently Webflow is supported. More integrations coming soon — Google Forms, Typeform & SurveyMonkey.
• New Unified Instant Messaging API which is built to work across Team messaging apps. Currently Slack is supported. More integrations coming soon — Microsoft Teams & Discord.
• New integrations
  • Zendesk Sell — Supports the Unified CRM API
  • Teamleader — Supports the Unified CRM API
  • Files.com — Supports the Unified User Directory API
  • Webflow — Supports the Unified Forms API
  • Discourse — Supports the Unified Knowledge Base API
  • Buddy — Supports the Unified CI/CD API
  • Slack — Supports the Unified Instant Messaging API

• Improved the auto-generate feature in the Unified Model interface with a more fine-tuned version of the OpenAI model.
• We now detect integrated accounts requiring re-auth for non-OAuth based integrations.
• Improved the Webhooks UI to support deleting of webhooks and added ability to send test events.

• Fixed a bug causing issues with request body transformation.

• New integrations
  • Teamwork Project Management — Supports the Unified User Directory API
  • Teamwork Desk — Supports the Unified User Directory API
  • Teamwork Spaces — Supports the Unified User Directory API
  • JumpCloud — Supports the Unified User Directory API
• Following up on integration level webhooks from the last update — Monday.com is now supported. More specifically, you can now listen to the install events that Monday.com sends when your app is installed. We have added a new webhook event type called record:meta which should act as a proxy for the install, uninstalled and other meta events that integrations generate.

• Added support for creating and updating Tickets for Azure DevOps in the Unified Ticketing API
• Added support for filtering by arrays (multiple values) for Asana, Enchant, ClickUp, Freshdesk, Gitlab, HelpScout, HubSpot, Trello, Zendesk and Teamwork Project Management in Unified Ticketing API
• Added support for me resource for Asana in Unified User Directory API
• Added support for listing licenses resource for Freshservice and Smartsheet in Unified User Directory API
• Improved the Unified API's Query and Body mapping interface to now show errors more proactively.
• Overridden properties in the Unified APIs are now shown in the UI and there is now an option to revert to the original mapping.

• New integrations
  • Zendesk Help Centre — Supports the Unified Knowledge Base API
  • Affinity — Supports the Unified CRM API
  • KnowBe4 — Supports the Unified User Directory API
• Webhooks at an integration level are now supported — Hubspot is currently implemented. View docs.

• Added support for updating and creating Engagements in Hubspot with custom_fields in Hubspot for the Unified CRM API.
• Improved create and update of Notes resource in Hubspot in the Unified CRM API.
• Added support for Timeoff Balances resource in Personio for the Unified CRM API.
• Added support for creation of Tickets, Tags, Comments, Users and Attachments for Gorgias in the Unified Ticketing API.
• Added support for a search_term query parameter in the Unified Ticketing API.
• Added support for Unified Search API for Monday and Asana.
• Added support for fetching Logs that appear in the Truto dashboard via the API. View docs.
• Added UI to specify the scope overrides in the Unified API interface.

• Fixed the delete user endpoint failing for Zoom in some cases.

• New integrations
  • Teamwork Project Management — Supports the Unified Ticketing API

Completely customize Unified APIs

Now you can completely modify all the Unified APIs in Truto to match your requirements.

From simple custom fields mapping to full-blown new resources, you can do it all using the new Unified API editing interface. The best part? This is the same interface that the Truto team uses to build all of the Unified APIs for its customers, so you can be rest assured that this is not some afterthought interface built to solve niche use cases.

And yes, as expected from any product these days, we have added a bit of AI magic to generate the transformation logic automatically for you.

Get in touch with your Truto account manager to get a quick tour.

• Smartsheet now supports updating users via the Unified User Directory API.
• Pipedrive now supports de-provisioning users via the Unified User Directory API.
• We have added a me resource to the Unified User Directory API to get information about the authed user.
• Salesforce now supports adding engagements (calls, meetings, etc) to Leads as well via the Unified CRM API.
• Unified Ticket API improvements
  • Asana
    • Fixed creation of tickets
    • Added ticket_types resource
  • FreshDesk
    • Added updating of tickets
    • Added ticket_types resource
  • Bitbucket
    • Added updating of tickets
    • Added ticket_types resource
    • Added ticket_priorities resource
• Various layout changes in the UI to make it less claustrophobic on smaller screens.

• Fixed failed event not being sent on run failure in v2 of RapidBridge Sync Jobs.
• Fixed a bug with migration of data from Single Select to Multi Select in RapidForm.
• Fixed intermittent connectivity issues with the database on the backend with an automatic retry.

• New integrations
  • Height -- Supports the Unified User Directory API
  • Crowdstrike -- Supports the Unified User Directory API
  • TeamViewer -- Supports the Unified User Directory API

• In v2 runtime of RapidBridge, it's now possible to batch all the errors and receive them on the webhook endpoint after the RapidBridge Sync Job Run completes, just set error_handling to batch. This is useful if you are using Sync Jobs to batch write data and some of them fail and you want to show them to your user after the sync job ends.
• Close now supports the Unified Search API.
• Improvements in the filtering on Zoho CRM for the Unified CRM API.
• Added write endpoints for the following CRMs -- Capsule, Close and Pipedrive.
• Added employee update endpoints for BambooHR in the Unified HRIS API.
• Metabase uses a different authentication format now -- it had username and password before, now its API Key based.

• New integrations
  • Nutshell -- Supports the Unified User Directory API
  • Eventbrite -- Supports the Unified User Directory API
  • Microsoft Dynamics 365 Sales -- Supports the User Directory API
  • Fivetran -- Supports the Unified User Directory API
  • 15Five -- Supports the Unified User Directory API
  • Vanta -- Supports the Unified User Directory API

• Added a truto_body_passthrough query parameter to pass through the body exactly the way it is in the Proxy APIs.
• Some UI improvements in the Truto Dashboard around performance and general quality of life.
• RapidBridge Sync Jobs now have a concurrency limit of 5 per integrated account and sync job pair. This prevents overloading the underlying APIs with too many requests.
• Added more query filters for the following CRMs -- HubSpot, Close, Copper, Pipedrive and Salesforce in the Unified CRM API.
• Added write endpoints for the following CRMs -- Zoho CRM and HubSpot.
• Added support for adding Events in the event timeline for HubSpot. It's currently possible through the Proxy API.
• Added support for filtering employees and apps in Okta by Groups.

• Fixed the roles for personable_type -- Outsider in Basecamp in the Unified User Directory API.
• Made the message's browser URL better for Gmail in the Unified Search API. It now directly points to the message in Gmail.
• Fixed issues where the RapidBridge Sync jobs would be stuck for a long time.

• New integrations
  • Enchant -- Supports the Unified Ticketing API and Unified User Directory API
  • Accelo -- Now supports the Unified Ticketing API
  • Help Scout Docs -- New integration which supports the Unified Knowledge Base API. This is different to the existing Help Scout integration which only works with the Unified Ticketing API.
• The error messages in the Unified API now have two new attributes
  • truto_is_remote_error, which is set to true if the error is thrown from the underlying integration's API.
  • truto_error_insight which is an object with the following attributes --
    • missing_required_query_parameters - contains the required query parameters which are required but not sent in the request.
    • missing_required_body_fields - contains the required body fields which are required but not sent in the request.
    • conditionally_required_query_parameters - contains the query parameters which might be required under certain conditions. These will always be returned when an error occurs. They might not necessarily be related to the error, but think of them as pointers to the query parameters you might have missed in the request.
    • conditionally_required_body_fields - same as conditionally_required_query_parameters but for request body fields.
• OAuth 1.0 is now supported in Truto. Currently it can be enabled for Trello on a per account basis. Reach out your Truto account manager to get it enabled.
• RapidBridge V2 is available in beta.
  • You can now batch requests which fetch individual resources like get, update, create and delete. Just specify individual_request_batch_size in the request body to the create sync job run request. These API calls will be made in parallel and the responses will be sent to your webhook endpoint in parallel as well.
  • You can now make create, update, delete and any other custom method requests. This enables you to make write requests in batches and do complex logic, not just read data anymore.
  • This is big, you can now directly sync data from the APIs to your Mongo Atlas Cluster. Reach out to your Truto account manager to get more details.

• Xero -- added more query parameters to the reports resource in the Unified API for Accounting.
• SurveyMonkey integration now has an OAuth app provided by Truto.
• Notion integration now provides page-content for the database page types in the Unified Knowledge Base API. The rows in the database are returned as markdown CSV blocks.
• Zeplin integration's OAuth flow is broken on their end. We have switched to Personal Access Token authentication.
• Sharepoint integration now supports Unified User Directory API. There have been scope changes in the integration to support it. New scopes -- Users.Read.All, Groups.Read.All and GroupMembers.Read.All have been added.
• QlikSense integration now supports the Unified User Directory API.
• Google Ads now supports date filters on Campaign resource in Unified Ads API.
• Ticketing integrations should now have more query filters added across the board.
• CRM integrations should now have more query filters added across the board.

• Added validation checks for RapidBridge sync jobs when both webhook_id and super_query attributes are provided in the create sync job run request.
• Fixed an issue in the response parsing from the underlying request which caused it to fail without returning proper error message and the request to not be logged or processed on Truto.

• It's now possible to login with Google, Github and Microsoft accounts in Truto Dashboard.
• New integration
  • Dropbox Personal - supports personal Dropbox accounts. The original Dropbox integration is now renamed to Dropbox Business. Both the integrations are same when it comes to Authentication and the Unified APIs, except Dropbox Personal doesn't support User Directory Unified API.
• Added Unified User Directory APIs for
  • Seismic
  • Showpad
  • Sendoso
  • Pipeliner
  • NewRelic
  • Salesloft
  • LeadSquared
  • WordPress
  • Snyk
  • Webex

• The Variables edit panel in the dashboard is now improved to handle arrays, objects, booleans, etc.

• Fixed a case where it was possible to have multiple RapidForms with the same name.
• Fixed display in RapidForm when there was excessive nesting and the data was hidden horizontally.

• Introduced Unified E-Signature API
  • Added Adobe Sign support for Unified E-Signature API
• In the Multi Select component of RapidForm, the rows are now collapsible if they contain children.
• Add pattern option to fields in Connect UI for static validation of API Keys, Domain names, etc.
• New integrations
  • Confluent (supports Unified User Directory API)

• Added ticket_types and ticket_statuses resources to Azure DevOps in Unified Ticketing API.
• Added support for ticket_statuses to Asana, Bitbucket, Linear, Monday.com and Trello in Unified Ticketing API.
• Major changes in the response structures for Tasks, Notes and Opportunities in the Unified CRM API for various integrations.
• Added support for creating and modifying engagements in the Unified CRM API for Hubspot.
• Added Coda to the Unified Knowledge Base API
• Added Unified User Directory APIs for
  • TravelPerk
  • ManageEngine Service Desk Plus
  • Zoho Vault
  • HelloSign
  • Segment
  • Databricks
  • PowerBI
  • Shopify
  • JFrog
  • Fivetran

• Added the ability to bulk delete integrated accounts based on a query.
  • Added 4 new webhook event types -- batch_job:dry_run_completed, batch_job:completed, batch_job:dry_run_failed, and batch_job:failed.
• Added support for Unified DriveItems API for Google Drive Integration.
• Added Ticketing Unified API for Bitbucket
• Added Calendar Unified API for Calendly
• Added Marketing Automation Unified API for Customer.io
• Added CRM Unified API for ActiveCampaign
• Added CRM Unfied API for Accelo

• Querying docs has been improved to include more information and operators available for querying in the Admin and SuperQuery API.
• In the OAuth override screen for an integration, there is now an option to revert to the original values for scopes and optional_scopes.

• Fixed Checkbox flickers in the RapidForm Multi Select component

• Added new resource to Unified CRM API - field_groups. Only Hubspot supports it as of yet in the Unified CRM API.
• Added tracking_categories for the transaction resource in Accounting Unified API for Quickbooks.
• In Unified Calendar API, creating events for Google Calendar now sends the notification by default.
• Databases are now fetched from Notion in the Knowledge Base Unified API and Unified Search API.
• Added tasks_lists and tasks Unified API resource to the Unified Ticketing API. Trello supports it now.

• Improvements in the Zoho CRM integration -
  • Added Accounts resource for Unified CRM API.
  • Updated Fields resource with more data like field type, option values in case of single select and multi select fields.
  • Added Leads resource for Unified CRM API.
• Add filtering by transaction_date in the Transaction Unified Accounting resource for Quickbooks.
• Improved RapidForm logic to allow customers to configure the parent items to show the records in a tree-like structure.
• Added a way to persist the previously set context on an integrated account when reconnecting it. Just pass persist_previous_context: true in the link token creation request.
• redirect_uri can now be added via the Connect Modal.
• We now show the error logs in the Logs UI on Truto App.

• Fixed an issue with Hubspot where if there are multiple email addresses, then the create contact unified API used to fail. By default, we now only pick the first email and create the contact on Hubspot.
• If there are no resources found in the sync job run, mark the sync job run as failed.
• Fixed the notification query parameter in Unified Calendar API for Google Calendar.
• Fixed unified mapping in GET ats/candidates API for BambooHR.
• Fixed date-time format mapping in Create Notes API for HubSpot.
• Fixed an issue with deleting integrated accounts for OAuth-based integrations.
• Fixes the redirect_uri issue provided in the link token not getting redirected if the integration had a RapidForm.

• Added tasks_lists and tasks Unified API resource to the Unified Ticketing API. Trello supports it now.
• Added Unified Search API for OneDrive.
• Add Unified Search API for Salesforce. Supports contacts, accounts, opportunities, leads, tasks, calls, emails, meetings, notes.
• Added Unified Search API endpoint for Hubspot. Supports contacts, accounts, opportunities, calls, meetings, tasks, emails, and notes.
• Added Unified Search API endpoint for Microsoft Outlook Email.
• Added Unified Search API for Dropbox and Intercom integrations.
  • Added Get Pages API in Unified Knowledge Base API for Intercom.
• Added urls property for Help Scout Integration in Unified Ticketing Collections API.
• Added status query parameter to the accounting contacts unified resource in QuickBooks.
• Try API modal now shows the query parameter fields for proxy APIs as well.
• Added support for "password" and "checkbox" type RapidForm fields.

• Added improvements to Unified Webhooks.

• Add support for Update User in Unified User Directory API for Outreach
• Added customer and vendor filters to invoices, transactions, and payments resource in QuickBooks
• Added Roles API in Unified User Directory API for Outreach
• Added Unified List Roles API for BrowserStack
• Added support for User role update for BrowserStack
• Add support for frontend redirect after the integrated account is connected

• Fix the update user scope for Outreach

• Default values in the placeholder library can now contain / (slash) characters. E.g., {{base_url?:https://quickbooks.api.intuit.com}}

• Added a new resource called workspace to the unified marketing automation API
• Added Beehiiv to Unified Marketing API
• Added support for User Type OAuth Authentication flow for Slack.
• Added Unified Search API for Slack
• Added Klaviyo to Unified Marketing API
• Added search of chat messages in Microsoft Teams in the Unified Search API
• Added Google Calendar to the Unified Search API. It allows searching for events.
• Added filter capability to the repos resource in GitHub. You can now filter by name and/or owner of the repo.
• Added organizations resource to the unified CI/CD API

• Added a fix for the license name not getting mapped for Monday.com
• Updated the license name to "free" for the users with the Viewer role on Monday.com

• RapidBridge Sync Job Runs can now be stopped by sending a response with 400 for the sync_job_run:started event.
• Added users endpoints for Airtable in Unified User Directory API.
• Deprecated Files and Folders resource in the Unified File Storage API and added Drive Items resource.
• Added Download endpoints in the Unified File Storage API.
• In SuperQuery, you can now track deletes.

• Fixed a scroll issue in the Link UI for screens with less height

Wordpress
Install

Vercel
Install

Vimeo
Install

JFrog
Install

• Truto Link SDK updates landing this week includes branding updates and a few knobs and toggles to match the branding of your product.

• Fixed the licenses response for Adobe
• Added roles response for Bitbucket
• Fix OAuth scopes in Box

Zeplin
Install

Dropbox Sign (HelloSign)
Install

• Looker now supports the Unified User Directory API
• You can now create notes in Hubspot using the Unified CRM Notes resource
• Added Tags resource in CRMs and HRIS Unified APIs
• Added Pull Requests resource to Unified CI/CD API
• Sharepoint now supports the Unified Search API

• Fixed multiple last_login_at values for PagerDuty
• Fixed downgrade method for PagerDuty
• Fix date transformations in Jira's query parameters

Salesloft
Works with Unified CRM API | Install

Segment
Works with Unified User Directory API | Install

New Relic
Works with Unified User Directory API | Install

• Fixed a bug where truto_key_by wouldn't work if the field was excluded by truto_exclude_fields in Sync Job.

Officient
Works with Unified HRIS API | Install

IntelliHR
Works with Unified HRIS API | Install

Jamf
Works with Unified User Directory API | Install

Segment
Works with Unified User Directory API | Install

15five
Works with Unified User Directory API | Install

• The post install error messages for integrated accounts are more descriptive now.

• Fixed a couple of issues in the Truto Link SDK. No update required on the npm library.

Google Calendar
Works with Unified Calendar API | Install

Outlook Calendar
Works with Unified Calendar API | Install

PeopleHR
Works with Unified HRIS API | Install

HeavenHR
Works with Unified HRIS API | Install

Kenjo
Works with Unified HRIS API | Install

Namely
Works with Unified HRIS API | Install

• Confluence and Notion now support the Unified Search API.

OpenVPN
Works with Unified User Directory API | Install

Front
Works with Unified User Directory API | Install

Snyk
Works with Unified User Directory API | Install

PostHog
Works with Unified User Directory API | Install

Netlify
Works with Unified User Directory API | Install

ServiceNow
Works with Unified User Directory API | Install

LastPass
Works with Unified User Directory API | Install

Bitwarden
Works with Unified User Directory API | Install

PingOne
Works with Unified User Directory API | Install

JumpCloud
Works with Unified HRIS API | Install

Webex
Works with Unified User Directory API | Install

• RapidForm's Single Select Field now supports search on the frontend.
• Unified ATS API has now more support for Tags.

HR Partner
Works with Unified HRIS API | Install

ConvertKit
Works with Unified Marketing Automation API | Install

Charlie
Works with Unified HRIS API | Install

ClayHR
Works with Unified HRIS API | Install

• HubSpot now support Views Unified Resource for Unified CRM API.
• Sync Job Runs now check for args as part of the duplicate sync job run logic.
• Added support for Zoho People's various date formats.
• Improved detection of titles for Notion pages in the Unified Knowledge Base API.
• Sync Jobs are more robust now.

GitLab
Works with Unified Ticketing API | Install

Shortcut
Works with Unified Ticketing API | Install

YouTrack
Works with Unified Ticketing API | Install

SharePoint
Works with Unified Knowledge Base API and Unified File Storage API | Install

Monday.com
Works with Unified Knowledge Base API | Install

BreatheHR
Works with Unified HRIS API | Install

Factorial
Works with Unified HRIS API | Install

AlexisHR
Works with Unified HRIS API

• CRM Opportunities Unified Resource now supports filtering.
• Some stability improvements in RapidBridge Sync Jobs.

Canny
Works with Unified Knowledge Base API | Install

FreshSales
Works with Unified CRM API and Unified Search API | Install

Square
Works with Unified HRIS API | Install

Gusto
Works with Unified HRIS API | Install

Intercom
Now supports Unified Knowledge Base API | Install

• Zoho People and Humaans now support Time-off endpoints in Unified HRIS API.
• Xero now supports BankTransactions resource under the Unified Accounting Transactions API.
• Breezy now supports Downloading of attachments.

Mural
Works with Unified User Directory API | Install

SurveyMonkey
Works with Unified User Directory API | Install

Typeform
Works with Unified User Directory API | Install

ManageEngine ServiceDesk Plus
Works with Unified User Directory API | Install

Gmail
Works with Unified Search API | Install

Personio
Works with Unified HRIS API | Install

• Various filtering improvements to the Unified CRM API.
• Keka now supports webhook events. Reach out to your Truto Account Manager for more information.
• Sync Job Run now accepts an events_to_send attribute while being created to pick the Sync Job Run events that you want to receive on the webhook.
• Added ATS Activities create endpoints for Lever and Recruitee. Using this you can add Notes on candidates.

New Unified Ads Management API which works across Meta Marketing API and Google Ads API to manage ads.

Integrations

Britive
Works with Unified User Directory API | Install

CyberArk
Works with the Unified User Directory API | Install

• Workable now supports Employees HRIS Unified API
• Various improvements to the filtering in Unified Ticketing API.

Integrations

HubSpot
New Unified API support - Knowledge Base and Ticketing | Install

Get notified of authentication errors

We have added a new webhook event to notify you about the errors occurring while refreshing access tokens. More information here.

As part of this change, we have also added a status attribute to the integrated account which specifies whether the integrated account is ok to use.

• Greenhouse and Ashby now have more resources supported in the Unified ATS API.
• BambooHR now supports Leaves endpoints and Benefits endpoints in the Unified HRIS API.
• List responses for Unified APIs should now also return the is_partial_response attribute specifying if the data is not complete and calling the Get endpoint is required to fetch the complete data.

• Fix email casing errors while inviting team members.
• Fix a bug with the OAuth redirect_uri caused by the latest backend framework changes.

New Unified Search API which provides a single endpoint to search across various apps. Currently supports Jira, Google Drive and Shortcut. More integrations coming soon.

Integrations

Canva
Works with Unified User Directory API | Install

Zoho Desk
Added support for Unified User Directory API | Install

Freshservice
Works with Unified User Directory API | Install

Improvement

• All integrations in Ticketing Unified API got some new filters for the Tickets List endpoint.
• Unified Error mapping is live and should be added to the integrations going forward. With Unified Error mapping, the descriptive error messages will be mapped to a single message attribute in the error response.
• JazzHR now supports date based query filters on the Unified ATS Candidates resource.
• Updated Truto Docs to include Query parameters related information.
• Licenses and Roles information was updated in Azure Active Directory integration.

• Fixed Sandbox login issue in Salesforce OAuth.

• Added support for key-ing the responses based on attributes in the Unified API. Use truto_key_by query parameter to specify the attribute to key by.

Currently the responses for all our Unified APIs is in the following format,

    {
      "result": [
        {
          "id": "foo",
          "name": "bar"
        },
        {
          "id": "foo2",
          "name": "bar2"
        }
      ],
      "next_cursor": "foo3"
    }

With truto_key_by=id, the response will be like so,

    {
      "result": {
        "foo": {
          "id": "foo",
          "name": "bar"
        },
        "foo2": {
          "id": "foo2",
          "name": "bar2"
        }
      },
      "next_cursor": "foo3"
    }

Works in RapidBridge Sync Jobs as well.

• Confluence integration now supports Webhooks and is in beta. Reach out to your Truto account manager to enable it.

Integrations

JobScore
Works with ATS Unified API | Install

• truto_exclude_fields query parameter to remove certain fields from the response is now available on Unified API's List and Get methods.
• truto_additional_context query parameter is now supported in RapidForm to add some extra information to the context attribute in an integrated account.
• meta attribute can now be specified while running a RapidBridge Sync Job. This is an object that will be sent to your webhook endpoint with every sync_job_run:record event.
• ✨ Webhooks events from underlying APIs is now in closed beta. Please reach out to your Truto account manager to get access.
• Ability to update users in Unified User Directory API.
• iframe mode is now default in the latest version of Truto Link SDK.

Integrations

HR Cloud
Works with ATS Unified API | Install

Jobvite
Works with ATS Unified API | Install

ApplicantStack
Works with ATS Unified API | Install

Homerun
Works with ATS Unified API | Install

Ability to edit Team member details from UI 👥

It's now possible to edit the team members details like role, environment access and status from the Team members page.

• It's now possible to store a very large number of selections from Multi-select in RapidForm. We tested with 40K+ selections.

Integrations

Recruiterflow
Works with ATS Unified API | Install

Capsule
Works with CRM Unified API | Install

Ashby
Works with ATS Unified API | Install

Teamtailor
Works with ATS Unified API | Install

Sage HR
Works with ATS Unified API | Install

Google Sheets
Works with Spreadsheet Unified API | Install

Meta Marketing API
Install

Ability to delete Truto API Tokens from UI 🗑️

It's now possible to delete unused or compromised Truto API Tokens for the UI.

More native feel for Truto Link SDK 🕶️

The Link SDK now integrates more natively into your app. No more popups.

✨ Just pass iframe: true option! ✨

SuperQuery is now in closed beta 🦸

One of the trade-offs with real-time unified APIs is the heavy reliance on underlying APIs to provide query filters and other data. If a particular API doesn't support a query filter then the real-time unified API can't provide that filter either.

With SuperQuery, Truto syncs the data you need from the underlying API and stores it in a database to provide the unified APIs on top, giving you more filters to work with.

The best part? The data sync is completely customizable (selection of resources, sync frequency, etc.) by you and if you are an existing RapidBridge user, you just have to change one parameter in the Sync Job Run request to start using SuperQuery.

Get in touch with your Truto account manager to enrol in the closed beta.

• Multi-select RapidForm element now supports parent-child relations and shows them in a tree structure.
• Keka integration now supports demo accounts as well

• Ability to pass a context object while creating a link token. This context object is added to the integrated account's context attribute.
• Integrated accounts now have a special context object attribute which is called label. If you set this attribute within the context object, the UI now shows it in the integrated account's detail. You can also use this as a human-friendly way of differentiating multiple accounts for the same tenant. These are automatically fetched for some integrations as well.

Integrations

SmartRecruiters
Works with Unified ATS API | Install

YouTrack
Works with Unified Users API | Install

YouTrack Hub
Works with Unified Users API | Install

• Better multipart file upload support
• Search support in RapidForm Multi-select field

• Added skip_rapid_form option to the Truto Link SDK. If set to true, RapidForm will not be shown as part of the connection process.
• Added the ability to download attachments from the Unified ATS API.
• Added ability to Refresh credentials from the UI for an Integrated account.
• Added ability to Run the Post Install steps from the UI for an Integrated account.
• Added required fields form validation to RapidForm.

Integrations

JazzHR
Works with Unified ATS API | Install

Workable
Works with Unified ATS API | Install

Zoho Recruit
Works with Unified ATS API | Install

BambooHR
Works with Unified ATS API | Install

• Added skipRapidForm option to Truto Link SDK to skip the RapidForm after connection.

Integrations

Dialpad
Works with Unified User Directory API | Install

Smartsheet
Works with Unified User Directory API | Install

PagerDuty
Works with Unified User Directory API | Install

Figma
Works with Unified User Directory API | Install

Lucidchart
Works with Unified User Directory API | Install

PandaDoc
Works with Unified User Directory API | Install

Tableau
Works with Unified User Directory API | Install

• Added Import integrated account endpoint to move integrations built in-house into Truto.

• Send proper errors when there is a problem in JSON parsing from the underlying API call.

Integrations

Zwayam
Background Verification | Install

Repute
HRIS Marketplace | Install

HighLevel
Works with Unified CRM API | Install

Unberry
Hiring assessments | Install

---

RapidForm now configurable from app UI

Head on over to any of the installed integration's Settings tab to configure its RapidForm

---

Connection validation post connect of an integrated account

Head on over to any of the installed integration's Settings tab to configure its Connection validation settings. You can setup the network calls to make after an account is connected to verify if the credentials entered by a user are correct or to verify if they have the necessary access roles.

---

3 new webhook events

With the changes related to Connection validation which happens async, we have introduced some new webhook events to let you know when an integrated account is ready to use and when it's not.

• integrated_account:active, the integrated account is ready to use and all the validation steps have passed.
• integrated_account:post_install_error, there was an error in some of the steps Truto runs after an Integrated account is connected. The account may not work as expected. The result of the post_install steps are present in last_action_result attribute of an integrated account.
• integrated_account:validation_error, there was an error in the Connection validation requests defined for an Installed integration. The result of the connection validation steps are present in last_action_result attribute of an integrated account.

• For apps which don't support state query parameter in the OAuth flow sigh, we have added a way to track the integrated account using cookies.

• Fix endless pagination for Cursor based pagination format
• Fix scope override in refresh token flow

Integrations

Support for Unified HRIS API

Keka
Install

Zoho People
Install

• Allow overriding OAuth scopes without the need for overriding Client ID and Secret.

• Added a way to specify your own documentation links for Integrations. Head on over to the Settings tab of an Installed Integration.

• Reformated few things in Unified Ticketing API to normalize them easily.
• Truto now handles application/pdf format and respects Content-Disposition header as well.
• Support BigInts in responses.
• Docs now show Delete and Custom methods defined in Unified APIs.
• Resumes in ats/attachments now have the attribute attachment_type set to resume.
• Added truto_ignore_remote_data query parameter which can be set to true to not receive remote_data in Unified APIs.
• Send Sync Job Run object in sync_job_run:started and sync_job_run:completed webhook events.
• Added last_login_at in the Get method of user-directory/users endpoint for Hubspot, Dropbox and Asana.
• Added force query parameter to run a Sync Job Run despite of whether the previous run as completed. Useful in cases where the Sync Job Run might die without updating the status to completed.

• Fixed an issue where Sync Job Runs where going out of memory when the number of dependent resources was high.
• Refactored the normalization logic to handle merging of similar objects.

Integrations

---

Knowledge Base Unified API

A new Unified API is live. Check it out here. Knowledge Base Unified API lets you get pages, articles and similar content from apps like Notion, Confluence, etc. Reach out to [email protected] if you need more resources added to it.

Notion
Works with Unified Knowledge Base API | Install

Confluence
Bring your own OAuth app. Works with Unified Knowledge Base API | Install

---

Other integrations

Greenhouse
Works with Unified ATS API | Install

SpringVerify US
Proxy APIs | Install

SpringVerify India
Proxy APIs | Install

---

Normalization

We know the pain of normalizing API responses to better put them into databases. Thanks to one of our customer requests, we now support data normalization as part of the RapidBridge sync jobs (Yes, we work closely with our customers 🤝).

Just pass response_format: 'normalized' and you should get sync_job_run:record events for each child resource in a particular resource. This is currently live for ats/candidates where you'll get separate sync_job_run:record webhook events for ats/applications, ats/jobs, ats/attachments, etc.

This makes it easier for you to just keep upserting data into your datastore for each resource's record webhook event without having to normalize the data on your end. We'll add support for more resources in the coming weeks along with doc updates and making it part of the Unified API as well.

Try out this example Greenhouse Sync Job,

    {
        "integration_name": "greenhouse",
        "args_schema": {},
        "resources": [
            {
                "resource": "ats/candidates",
                "method": "list",
                "response_format": "normalized"
            }
        ]
    }

• TalentLyft now supports Jobs and Users in Unified ATS API and Unified Users API.
• Custom methods come to Unified APIs - ability to downgrade a User's license in Zoom and Salesforce using Unified Users API - POST /unified/users/downgrade. Check it out on the integrated account details page inside the app. Docs coming soon.
• Dropbox now supports deprovisioning Users, Activities, Licenses in Unified Users API
• Infra changes to improve the database performance, stability and add multi-region support.

• Add recurse option to RapidBridge sync job to sync a resource recursively.
• Added a way to send a test webhook event to a registered webhook endpoint. Read more.
• Prevent concurrent Sync Job Runs for the same set of Sync Job and Integrated Account.
• Added new attributes to Unified HRIS Employee resource
  • termination_date
  • termination_type
  • termination_reason
• Added a new resource to Unified HRIS API - Employee Compensation.
• Integration guide updates
  • Added steps to create a Dropbox OAuth app.
  • Added steps to create a Sendgrid API Key.
  • Added HiBob Integration Guide.

Integrations

---

Hailey HR

Works with the Unified HRIS API | Install

• Added License resource to the Unified Users API
• Added duration information for each unified and proxy request to the logs.
• Added Azure DevOps in CI/CD Unified API.
• Allow showing RapidForm manually using the Truto Link SDK.
• Minor UI enhancements

Integrations

---

Airtable

Works with the Unified Ticketing API | Install

Monday

Works with the Unified Ticketing API | Install

RapidForm

To complement the RapidBridge feature in Truto, we have built RapidForm to create dynamic Sync Jobs based on end user input. With RapidForm, it is possible to sync just the data you need based on the filters selected by your end user in a form that appears as part of the account linking flow. Checkout our documentation to get started.

• loop_on parameter added to Sync Jobs to loop over array of values. Documentation.
• New webhook event type - integrated_account:post_connect_form_submitted emitted when user submits a RapidForm.

• Add support for calling Proxy APIs in before and after steps.
• Replace placeholders in refreshToken parameters
• Use the OAuth scopes present in the OAuth token first and then fallback to the scopes defined in the Integration. Fixes errors with refreshing tokens in Zoho integrations.
• Fix Intercom User mapping to handle the Fin AI bot.
• Clear alarms for sync job runs no longer valid.
• Add more variables in the related_resources configuration. Now placeholders can be used for data, query, rawQuery.
• Add employment_status filter to Humaans HRIS Employee Unified Resource and add Employments resource as well.

Integrations

---

Snowflake

Works with the Unified User Directory API

Trello

Works with the Unified Ticketing API | Install

Azure DevOps

Works with the Unified Ticketing API | Install

• Basecamp - Improved the Basecamp integration to work with the Unified Ticketing API.
• RapidBridge - Add ignore_previous_run query parameter while running a sync job to ignore the {{previous_run_date}} placeholder. Makes life easier while testing sync jobs.

• Better error serialization in logs.
• Fix BreezyHR Unified API mapping for query parameters.
• Fix null results in response paths.
• Fix overriding of credentials.
• Fix infinite pagination issues once and for all ✊
• Fix placeholder replacements with dashes inside them.
• Fix circular dependency in RapidBridge sync jobs.

Integrations

---

Atlassian Cloud Admin

Works with the Unified User Directory API | Install

• Unified User Directory API - Added license, activities and deprovisioning capabilities to Zendesk, Atlassian, Zoom, Jira.
• Add dropdown selection in the connection UI for values which are a fixed set. Decreases the chances of user errors.

• RapidBridge now supports customizing the error handling. Previously, RapidBridge Sync Job Runs used to fail fast i.e. whenever a Unified or Proxy API request used to fail, the sync job run used to stop completely. But based on customer feedback, we have realized that sometimes it's better to just ignore those requests and fetch the remaining records. So going forward, RapidBridge Sync Job Runs will by default ignore the failures and send over a sync_job_run:record_error webhook event with the error details and additional metadata. To fail fast, just pass "error_handling": "fail_fast" as one of the request body attributes while creating a Sync Job Run. More info in the documentation.
• Unified Logs Tab in the Truto console - Logs across Unified API, Proxy API and Sync Job Runs are now accessible in the unified logs tab in Truto console.

Integrations

---

Datadog

Works with the Unified User Directory API | Install

Adobe Marketo Engage

Works with the Unified User Directory API | Install

---

Unified Single Sign On API

Install | Docs

Our newest Unified API offering eases the pain of user management by unifying the APIs for SSO providers like Okta, JumpCloud, OneLogin, Rippling, etc.

This Unified API is currently in beta and only supports Okta at the moment. Please reach out to [email protected] if you want more SSO providers to be supported.

• Unified User Directory API now supports 3 more resources - organizations, groups and activities. Checkout the docs.
• Multi-authentication formats - We have seen that some apps require a specific authentication format for certain API endpoints. We now allow our customers to select the authentication format while connecting an integrated account with Truto when an app supports multiple authentication formats like OAuth and API Key.

• Logging for RapidBridge (coming soon) - Improved observability into the RapidBridge Sync Jobs will land soon in the app console.

• Fix regression with pagination in Linear

• Webhook UI It's now possible to manage webhooks from the Truto App. More info about webhooks here.

• QuickBooks We have improved the QuickBooks integration with new resources for the Unified Accounting API, with write endpoints for almost all the resources.
• Xero We have improved the Xero integration with new resources for the Unified Accounting API, with write endpoints for almost all the resources.
• Monaco editor in UI We now have a Monaco editor with the Truto UI wherever JSON data needs to be keyed in. You can find it in the API Explorer panel for write methods.

Integrations

---

Jenkins

Works with the Unified CI/CD API | Install

• Incremental Syncs in RapidBridge and Daemon Truto RapidBridge and Daemon now support fetching data using date based bookmarks. Check out the docs.

Integrations

---

Hibob

Works with the Unified HRIS API | Install

Aircall

Works with the Unified User Directory API | Install

Zscaler

Works with the Unified User Directory API | Install

• Rate limits - Live! Currently for HubSpot and Close. We will cover the rest of 100+ integrations in the coming weeks. Truto follows this spec for unified rate limit headers.
• Auto-refresh expiring credentials - Expiring access tokens will now automatically get refreshed before they expire. Previous implementation waited for a Proxy or Unified API to come through and then the tokens would get refreshed. This change also prevents cases where APIs expire the refresh token if not used for a prolonged period, requiring reauthentication by the user.
• Cron based Sync Triggers - Sync Jobs can now be triggered based on a Cron expression. This will help in building integrations faster by handling pretty much everything related to data fetching from integrations within Truto itself. You can just schedule a Sync Job Trigger to execute a Sync Job periodically and push data to your webhook endpoint or start a Daemon Job.
• Pagination in Quickbooks - Now Quickbooks integration supports pagination across all the resources.

Integrations

---

BreezyHR

Works with Unified ATS API | Install

• Rate limits (releasing this week) - Truto will now unify the rate limiting information across integrations for the Proxy and Unified APIs.
• Subscription API and Payment Gateway API - Added transaction_fee and refund_amount attributes to Payments and Invoice resources.
• Web app console
  • For integrations where Truto doesn't provide pre-built OAuth apps, made it super clear that OAuth credentials need to be input.
  • Fixed an issue while signing up with existing email address.

Integrations

---

Adobe

Works with Unified User Directory API | Install

Browserstack

Works with Unified User Directory API | Install

Grafana

Works with Unified User Directory API | Install

Jetbrains

Works with Unified User Directory API | Install

Tailscale

Works with Unified User Directory API | Install

Miro

Works with Unified User Directory API | Install

Twingate

Works with Unified User Directory API | In Beta

• Added docs API to fetch meta level information for an integration to work with a Unified API. This API gives you information like the pricing plan requirements, user role required to connect the integration, etc. This information is returned in machine readable format like JSON and also human readable formats like Markdown and HTML which you can directly render in your app. More info here.
• Normalized the monetary amounts across the Payment Gateway Unified API to match other Unified APIs dealing with money. Any monetary amount will now be returned in human readable way like 100.5 for 100 dollars and 50 cents (assuming the currency is USD).
• Added structured logging to Webhooks, RapidBridge & Daemon Sync Jobs. These logs will soon be available via an API and in the UI.